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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

July 27, 2018

Took car of my Odyssey in record time! I recently purchased my 2015 Odyssey from Frank Brown and with upcoming road trips, I wanted to be sure everything was up to par. Oil change, 27 point More

by meredithpoe00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 27, 2018 -

Frank Brown Auto and Truck Ranch responded

meredithpoe00, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 27, 2018

Very Satisfied Customers I want to Thank Paul Vera for being a good Salesperson .It is a Beautiful Truck .And we are enjoying it very much Thank You More

by MARTINEZ.MARY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Vera
Jul 27, 2018 -

Frank Brown Auto and Truck Ranch responded

Mary, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2018 GMC Sierra and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 26, 2018

Getting my gmc fixed Sammy Perez did an excellent job in helping me out in fixing my gmc truck he went out of his way and super friendly every time I go there there’s alwa More

by CCASTRO6869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy perez, Ricardo Alegria
Jul 26, 2018 -

Frank Brown Auto and Truck Ranch responded

CCASTRO6869, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

July 25, 2018

Body side moulding When I first went in, my name was not on the appt list, even though the appt was made by my sales rep. I left and came back later in the day to give More

by BARIHAPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio sold my car. I am very happy with Angel and Emilio, Angel Sauceda
Jul 25, 2018 -

Frank Brown Auto and Truck Ranch responded

BARIHAPPY, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 25, 2018

Amazing Save your time looking for any vehicle and go see Dayne O'Reilly at Frank Brown on Frankford. He will make sure you are taken care of with whatever yo More

by tallydustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayne O'Reilly
Jul 25, 2018 -

Frank Brown Auto and Truck Ranch responded

tallydustin, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown. We appreciate the opportunity to have helped with the purchase of your new vehicle and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 25, 2018

Service The people in the service department are always polite and professional. They always ask before any additional service, other than what I requested, More

by tchristensen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
Jul 25, 2018 -

Frank Brown Auto and Truck Ranch responded

tchristensen3, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

July 24, 2018

Easiest and most helpful choosing. I was going in just to browse around at cars and look for something with better gas mileage. Throughout the first day of the lot they took my around t More

by Jbackus9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Jul 24, 2018 -

Frank Brown Auto and Truck Ranch responded

Jbackus9, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 23, 2018

Sweet deal on a new truck! My shopping experience with Frank Brown and Bernardo was great! Easy going with no pressure and no run around. I got a great deal and ended up with mo More

by jsully163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
Jul 23, 2018 -

Frank Brown Auto and Truck Ranch responded

jsully163, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 23, 2018

Extremely helpful and knowledgeable. Very patient explaining all the different features of the car. Gave us more confidence in being able to learn all the bells and whistles. Did not pres More

by MISD370
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
Jul 23, 2018 -

Frank Brown Auto and Truck Ranch responded

MISD370, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 23, 2018

I always have the best experience dealing with your salesper I love Frank Brown because they give me the best deals and cars again sales person Pual Vera is the best anywhere. Best car dealership More

by dybarra36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Vera
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