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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,357 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

August 02, 2018

Great They were the best. Man, this rater requests too much. They were all very friendly with a good manner and I enjoyed working with them. More

by doctorjin81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda, Dayne O'Reilly, Tyson Hall
August 02, 2018

Oil change and tire rotation Great work. Efficient and quick. Friendly and pleasant atmosphere in the service department. Highly recommend. Reliable and trust worthy when ge More

by jsteiertwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Multiple individuals in service department
August 02, 2018

Very professional ,helpful and quick. Very professional, helpful an quick. Waiting area friendly and clean. Restrooms readily available and clean and stocked. I only come to Lubbock occasi More

by darasco1405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy in service department.
August 02, 2018

A good business to do business with This is a locally owned dealership that gives back to our community. They also do not play th usual dealership game of "dealer add ons that you have More

by wendell
Recommend Dealer
Yes
Employees Worked With
Blake Silvas, Phillip Richardson
August 02, 2018

Short term stay The service department personnel are courteous, promptness in paperwork fill out and servicing the vehicle in a timely manner. This was my second visi More

by cuevasz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
August 02, 2018

7-31-18 I absolutely enjoy going in for the service work on my GMC pickup at Frank Brown. I get clear on the mark replies to my questions from my service tech More

by steve.owen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie in Service Dept.
August 02, 2018

Service was quick and staff friendly. I lost my key fob in Mexico. So I needed a new one programmed. I sat and waited on the programming of the new fob. It was pretty easy. Thank you!’ More

by clr1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert, Tyson Hall
August 02, 2018

Friendly staff. Tailored to meet your needs. I was in and out w the car u wanted in 2 hours. They were quick. They didn't pressure me into something I didn't want. More

by kevkuzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cole
August 01, 2018

Great service! Awesome service and loving our new truck and Traverse. Would recommend anyone to go see Brian if you are in the market for a new car or truck! More

by safetyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cole
July 31, 2018

Great salesman Salesman was knowledgeable of the vehicles we were interested in and was not just trying to make a sell. He took the time to tell us about the vehicle More

by SMJ772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
Jul 31, 2018 -

Frank Brown Auto and Truck Ranch responded

SMJ772, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2018 GMC and look forward to servicing your new in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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