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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,358 reviews
August 30, 2018
Excellent You need to take this part out of your Survey this is why I did not fill it out last time and I will not fill one out next time You need to take this part out of your Survey this is why I did not fill it out last time and I will not fill one out next time More
by TOMMYDALE2008
Verified CustomerEmployees Worked With
Philip Jansen
August 29, 2018
Great Service They always polite and friendly and they always greet you. I never have to wait very long for service and the waiting area is always clean. I always They always polite and friendly and they always greet you. I never have to wait very long for service and the waiting area is always clean. I always have a good experience. More
by kthrykatie
Employees Worked With
Terry P., Ricardo Alegria
August 29, 2018
Oil change and tire rotation while out of town They were very courteous and prompt and we would use them again. Dealership was easy to find. Don't remember the name of our serviceman. They were very courteous and prompt and we would use them again. Dealership was easy to find. Don't remember the name of our serviceman. More
by grandmapigpen
Employees Worked With
Don't remember
August 28, 2018
Awesome! I have bought 2 Honda’s from you and I love how this dealership treats people and their service department is great! Everyone is so respectful I have bought 2 Honda’s from you and I love how this dealership treats people and their service department is great! Everyone is so respectful More
by ladybug81968
Employees Worked With
Terry is great!
August 27, 2018
quick friendly service Wait times are short. Customer service listens to what the customer needs. They are friendly and courteous. The waiting area and restrooms are alway Wait times are short. Customer service listens to what the customer needs. They are friendly and courteous. The waiting area and restrooms are always clean. Its just so easy. More
by kendall3
Employees Worked With
Dean L and Terry P
August 27, 2018
Good Job Each time I bring my Honda CRV for servicing, I am greeted promptly and helped with getting my 3-wheeled walker from the car. The waiting area is ro Each time I bring my Honda CRV for servicing, I am greeted promptly and helped with getting my 3-wheeled walker from the car. The waiting area is roomy with plenty of seating. I am always In and out in 30-40 minutes when I am there for oil change. While the cost is higher than other places who service all makes, Frank Brown’s reviewing of tires, brakes, fluids, etc. every visit make the price justified. More
by BionicGGma
Employees Worked With
Dean L, Bobby & Tony V
August 25, 2018
Oil change Amazing service always from service men to front counter. My car is always in good hands that they make sure I am always okay as well Amazing service always from service men to front counter. My car is always in good hands that they make sure I am always okay as well More
by bvelasquez1716
Employees Worked With
Terry
August 23, 2018
Very quick and sufficient Awesome people. Always do their best.bbthey work quickly and always try to fix everything they can. The service cashier always does a good job and ver Awesome people. Always do their best.bbthey work quickly and always try to fix everything they can. The service cashier always does a good job and very friendly More
by jamiemedina190
Employees Worked With
Albert botello
August 23, 2018
It was amazing with great service and easy/quick! I would recommend Frank Brown to anyone I know. They have great service to customers and helped me with everything I needed. It took a total of about I would recommend Frank Brown to anyone I know. They have great service to customers and helped me with everything I needed. It took a total of about one hour for me to decide which car I wanted And to get it all paid for. I love place and will continue to say nothing but good things for it. Great salesman, great information, and definitely great cars! More
by BAILEER7
Employees Worked With
John Poyner, Brian Cole
August 22, 2018
Great Service We have bought several cars from Frank Brown. We have been pleased with service given.We appreciated Chris with his help.. Dan and Darrell explained We have bought several cars from Frank Brown. We have been pleased with service given.We appreciated Chris with his help.. Dan and Darrell explained radio,,cruise control etc.they were a great help also. More
by RDRPAR
Employees Worked With
Darrell, Dan Bryant
