Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
Vehicles
4.7
4,358 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,358 reviews

February 02, 2024

Very courteous The guys were very friendly as soon as I pulled up. Did not take long at all taking my car and when picking up my car, it was fast as well More

by ddaj96
Recommend Dealer
Yes
Report | Print
Feb 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 01, 2024

Frank Brown Honda greets you with a welcoming environment and a pleasant, helpful staff. We were appreciative of all facets of our journey with Frank Brown - from meeting/working with Dee, to learning about/ More

by cpfanmiller
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes, Deanndra Mathes
Report | Print
Feb 01, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

February 01, 2024

Service was great. No problem with getting the part in for my car. David was great to deal with. More

by gsparky437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 02, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 01, 2024

Efficient. Professional. Thorough. They got our vehicle in quickly and completed the oil change Very pleased More

by chowell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Feb 02, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 01, 2024

The employees were very informative about the features on the pickup. They explained the extended warranty. I totally enjoyed my experience and bought the pickup the same day. More

by lbkpdlrb
Recommend Dealer
Yes
Employees Worked With
Philip Jansen, Philip Jansen
Report | Print
Feb 02, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 30, 2024

I've been going there for a little over 3 years and wouldn't want anyone else in Lubbock to deal with my Honda. I'm always greeted and treated with dignity when it comes to my vehicle. I don't wait lon More

by nicholemetra
Recommend Dealer
Yes
Report | Print
Jan 31, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 30, 2024

Didn't waste my time, hassle free. And a great job done. Happy that I chose Frank brown. So far so good. More

by dheeshana koswatte
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jan 31, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 29, 2024

Fantastic! It's my third purchase and will keep coming back. I highly recommend to everyone. More

by melipantoja
Recommend Dealer
Yes
Employees Worked With
Norma Ramirez, Norma Ramirez
Report | Print
Jan 29, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 29, 2024

Ronnie Botello is Super nice Service Advisor Ronnie is doing a great job Keep doing a great job at Frank Brown as service advisor ???? More

by mannyq45
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
Report | Print
Jan 30, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

January 27, 2024

Excellent service, willingness to discuss and explain the details of my injectors, never got annoyed, and let me ask millions of questions, helped with the financial aspect, made phone calls to check on the More

by sherri_rodriguez
Recommend Dealer
Yes
Employees Worked With
Dean and the other manager
Report | Print
Jan 29, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

1
...
39
40
41
...
436