Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Brown Auto and Truck Ranch
Lubbock, TX
4,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,358 reviews
September 24, 2018
Quick & Easy & amazing They were amazing I love there front door service and they were quick and very nice I would highly recommend all my family to them. They were very pro They were amazing I love there front door service and they were quick and very nice I would highly recommend all my family to them. They were very professional More
by Brose
Verified CustomerEmployees Worked With
Kienan Beasley
September 22, 2018
The staff was very professional treated meVery kindly they also change my all within 30 minutes they were awesome Got my car back to me and the checkout person was very professional treated meVery kindly they also change my all within 30 minutes they were awesome Got my car back to me and the checkout person was very friendlyWould recommend this dealership to my friends More
by william.lay5601
Employees Worked With
Dan Bryant
September 21, 2018
Recent Regular Oil Change and Tire Rotation Check in was friendly, quick, Popcorn fresh popped-LOL. Waiting room atmosphere is great and if you have questions about the progress with your vehic Check in was friendly, quick, Popcorn fresh popped-LOL. Waiting room atmosphere is great and if you have questions about the progress with your vehicle,, someone is always accessable Check out with Terry, was great as always. Thanks guys! More
by brenda.lowrie
Employees Worked With
Terry and sorry don't have name of gentleman who checked me in.
September 21, 2018
Had oil changed and bought key batteries Great service great folks and my experience was a pleasant and memorable one . The help I received was quick and accurate . Thank you for a job well d Great service great folks and my experience was a pleasant and memorable one . The help I received was quick and accurate . Thank you for a job well done More
by thethingsweloveantiques
Employees Worked With
Tyson Hall
September 20, 2018
Friendly, timely and efficient Very friendly, timely and efficient. A comfortable waiting room to relax while I waited. I definitely recommend Frank Brown service department and w Very friendly, timely and efficient. A comfortable waiting room to relax while I waited. I definitely recommend Frank Brown service department and will definitely be back. More
by sfoshee41
Employees Worked With
Phillip Richardson
September 20, 2018
Great dealership Great sales people when I called and told Roman the salesperson what I wanted he said ok . And he would call me back he did and found exactly what I w Great sales people when I called and told Roman the salesperson what I wanted he said ok . And he would call me back he did and found exactly what I wanted and a great trade in value and I said ok and he drove the vehicle to my house that evening. More
by danielmccomas78
Employees Worked With
Roman
September 19, 2018
Job well done in more ways than one! The service was excellent and timely as well as the kindness and politeness of the emplyees. Thank you and deeply appreciated! Keep up the outstandin The service was excellent and timely as well as the kindness and politeness of the emplyees. Thank you and deeply appreciated! Keep up the outstanding work! More
by tommytidwell
Employees Worked With
Terry
September 18, 2018
Basic service. Excellent care. I took my Pilot in for an oil change. They were very eager to get me taken care of and did so in short order. Always a pleasure to do business at a pl I took my Pilot in for an oil change. They were very eager to get me taken care of and did so in short order. Always a pleasure to do business at a place where they are professional and still care about their customers. More
by tabnanc
Employees Worked With
Terry
September 18, 2018
Oil change , tire rotation All the employees I encounter were friendly, knowledgeable,. My SUV was serviced quickly and aklso inspected for registration. It is wonderful to have All the employees I encounter were friendly, knowledgeable,. My SUV was serviced quickly and aklso inspected for registration. It is wonderful to have all these services available in one location. More
by ann2017
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria
September 17, 2018
Very good and helpful They guys in the service department were quick about seeing to my needs and seemed very thorough in testing to determine what was causing my problem. They guys in the service department were quick about seeing to my needs and seemed very thorough in testing to determine what was causing my problem. More
by lmvogler54
Employees Worked With
Tony V
