Frank Brown Auto and Truck Ranch
Lubbock, TX
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Great experience I walked in they were there to help me right away. I told them what i was looking for payment i could do and drove away with a brand new honda civic I walked in they were there to help me right away. I told them what i was looking for payment i could do and drove away with a brand new honda civic More
Super Friendly, Helpful, Fast Service Ricardo was very attentive to our personal needs and had a great attitude through out our entire car buying experience! We definitely recommend shoppi Ricardo was very attentive to our personal needs and had a great attitude through out our entire car buying experience! We definitely recommend shopping for your next vehicle here! More
Very good car buying experience Not sure if this if for the purchase of our vehicle or for the installation of our roof rack but both were great experiences. Sales guys were great a Not sure if this if for the purchase of our vehicle or for the installation of our roof rack but both were great experiences. Sales guys were great as was the install guy More
Straight forward, easy and attentive. Michael was awesome! He was so easy to talk with, flexible and friendly. It was all about making our experience a good one. He was there it in the bac Michael was awesome! He was so easy to talk with, flexible and friendly. It was all about making our experience a good one. He was there it in the background of every interaction as if he was making sure things went well. Excellent service with Mike Bennett More
Oil change Wonderful!! Will continue to come!! The service guys were wonderful and terry the office guy was amazing!! Great customer service!! Won’t change servi Wonderful!! Will continue to come!! The service guys were wonderful and terry the office guy was amazing!! Great customer service!! Won’t change service people if I can help it!! More
Fast Friendly & Professional We always receive great service with the whole team and trust them to perform A-1 work on our vehicle . They do not replace unnecessary parts . We always receive great service with the whole team and trust them to perform A-1 work on our vehicle . They do not replace unnecessary parts . More
Concerns addressed! We were headed out of town on vacation and wanted to make sure that our concerns about the A/C were addressed. We weren’t sure if it wasn’t working p We were headed out of town on vacation and wanted to make sure that our concerns about the A/C were addressed. We weren’t sure if it wasn’t working properly or if it was just new owners that hadn’t had a new truck, ever! Anyway, they worked us in, worked through the system and had us on the way with confidence that it was working just fine! They even explained it so this girls isn’t feel ... overreactive! I love this dealership! From the sales to service I couldn’t be happier! More
Time to replace TPMS sensor I had the TPMS light on on our dashboard display. Took Ridgeline in and had it checked — it required a new sensor for left rear tire. But at 138,0 I had the TPMS light on on our dashboard display. Took Ridgeline in and had it checked — it required a new sensor for left rear tire. But at 138,000 miles our Ridgeline keeps rolling and we love it! Thanks for keeping it up-to-date! More
Best Dealership Experience This has single-handedly been the best experience I’ve ever had at a dealership. I was a little picky, but I knew exactly what kind of vehicle I wante This has single-handedly been the best experience I’ve ever had at a dealership. I was a little picky, but I knew exactly what kind of vehicle I wanted, and David made sure that’s exactly what I got. For a few months he searched for the perfect one, and even got it down to my price range! The whole experience from start to finish was very professional and helpful. They went above and beyond to make sure I was taken care of. I couldn’t be happier with my purchase or experience! Thanks David! More
Great service The service department was extremely helpful! We were in and out in know time. Everyone was helpful and knowledgeable. Terry did a wonderful job takin The service department was extremely helpful! We were in and out in know time. Everyone was helpful and knowledgeable. Terry did a wonderful job taking care of us. More