Frank Brown Auto and Truck Ranch
Lubbock, TX
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Recall The people were very friendly and the service was fast. I would definitely recommend to my friends and family. I will definitely go back to this place The people were very friendly and the service was fast. I would definitely recommend to my friends and family. I will definitely go back to this place. More
On the Spot The service center helped me out. I am not from Lubbock. Was just there for that day and night. I called them, they took my truck in, and repaired it The service center helped me out. I am not from Lubbock. Was just there for that day and night. I called them, they took my truck in, and repaired it the same day. That was awesome. Even offered me a ride. To and from. Great people. More
Rudy always makes sure that I am happy with their service. It is so nice to have a service advisor that recognizes my face and vehicle. Rudy always calls me by name when I arrive. Frank Brown Honda/GMC has don It is so nice to have a service advisor that recognizes my face and vehicle. Rudy always calls me by name when I arrive. Frank Brown Honda/GMC has done all of my maintenance on my 10 year old Honda Odyssey. More
Kienan was a great help!! I was attempting a purchase through a different dealership and things weren't going well. I searched Frank browns website and got a response at clos I was attempting a purchase through a different dealership and things weren't going well. I searched Frank browns website and got a response at close to 9 am. 5 hours from that point I was driving our new Denali Yukon home. His attention to detail was far beyond that of others in his field. We went home with a great understanding of our new vehicle and a sense of wellbeing with our purchase. More
Great Service and Incredible Hospitality I’ve never had a better experience with a dealership or service center. Frank Brown Auto is by far the best service center I’ve been to. They truly tr I’ve never had a better experience with a dealership or service center. Frank Brown Auto is by far the best service center I’ve been to. They truly treat you like family. They get the job done quick, give honest opinions and answers to your questions, and they never pressure you. I’ll be sad once I move away from Lubbock and Frank Brown Auto, but I’m thrilled to be in their trusted hands for the next 3 years. I would recommend this service center to everyone. More
Satisfied I really enjoyed my experience at Frank Brown. The customer service is always very good and the people are always friendly and helpful and Fair pricin I really enjoyed my experience at Frank Brown. The customer service is always very good and the people are always friendly and helpful and Fair pricing on oil changes. More
Outstanding Customer Service I dropped off my vehicle for service and it was done quickly. I received a call when it was ready. Service staff were very friendly! I dropped off my vehicle for service and it was done quickly. I received a call when it was ready. Service staff were very friendly! More
Fast great service This service department is really great. They get us in and out. The whole department is friendly and helpful! Have gone there for years. Best in Lub This service department is really great. They get us in and out. The whole department is friendly and helpful! Have gone there for years. Best in Lubbock! More
A quick turn key operation The experience was fantastic, fast, and accommodating. My wife and I were impressed of how professional the dealer was during the process. Blake showe The experience was fantastic, fast, and accommodating. My wife and I were impressed of how professional the dealer was during the process. Blake showed us several cars of different color, and even as we started the sales process at the desk, he dropped everything as I changed my mind about the color currently picked out. More
GM or Honda - best service in Lubbock I’ve owned both Honda and GMC vehicles and have had both of them serviced/repaired here. Every time they have had quick turn around, fixed everything I’ve owned both Honda and GMC vehicles and have had both of them serviced/repaired here. Every time they have had quick turn around, fixed everything I brought it for, and do not keep your vehicle if they are not working on it. A very well run shop. I’ve been to other dealer service depts for GM and Ram/Chrysler vehicles - this is hands down the best place in Lubbock. More