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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

December 22, 2018

Friendly fast service! The service price for an oil change is super reasonable! I am very happy with the price. The workers were all friendly from the time i pulled up to th More

by jlynno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony V and the Gentleman that i paid at the desk. I wish i could remember his name because he is super nice and helpful! Always smiles!
December 21, 2018

The Sales Staff took good care of me. T The Sales Staff made sure that I received all applicable discounts and made sure that I got the make, model, color and equipment that I wanted. More

by Jim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gilvin
December 21, 2018

I had a good experience. Very knowledgeable staff Terry at the front desk is friendly and does a good job. It would be great if the service department was open on Saturdays for oil changes. More

by lvalderaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, Dan Bryant, Ricardo Alegria
December 20, 2018

Traded 2014 Odyssey EXL in on 2019 Odyssey Elite I had a great experience January buying 2017 Pilot EXL with Phil Richardson, so we asked to meet him for new car for my wife. Good experience, fast se More

by jwhitley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
December 19, 2018

Oil change and tire rotation We went in for an oil change and tire rotation. We were in and out faster than they told us and got the usual friendly service. More

by jphodgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
December 18, 2018

Treated like a VIP We live in a world where many of us want to feel valued and respected but don’t. It was nice to go to Frank Brown and feel that while getting excellen More

by DM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
December 17, 2018

Oil change service Frank Brown. Is very professional and courteous. Their service department complete the oil change very quickly and the vehicle very clean. I really l More

by corderc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names
December 17, 2018

Not too happy The first time I ever brought my truck to Frank Brown to be fixed I told the service department that I needed a software update due to 2 other places More

by Yoyo1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie
December 17, 2018

Oil Change Brought my 2019 Yukon XL Denali in for oil change. Fast and friendly service. It did take about an hour for oil change but worth taking it to manufact More

by 2019XLDENALIDRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
December 17, 2018

Great employees great job! Great service great employees!! Rudy and terry were so kind! Very prompt service and my car was in great shape afterwards! Coming back again! I would More

by meredwards418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy and terry
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