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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

January 07, 2019

Great service I went in for an engine light and i was also concerned that my drivers seat memory wasn’t working. They got everything fixed in a timely manner; the d More

by Chinny.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
January 06, 2019

Staff was knowledgeable and courteous First time I have purchased from Frank Brown dealership. Kienan, Paul, Steve, Kyle were knowledgeable and courteous. I would certainly recommend an More

by NHUGGINS0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Vera... knowledge & courteous , Kienan Beasley
January 04, 2019

Very Welcoming I really appreciated Paul Vera, the salesman that was recommended to me, because of his professional manner of handling the sale. Also, appreciated h More

by TereSol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Vera
January 04, 2019

oil change, new air filters and new wiper blades I always receive excellent services when I bring my van in. The staff are always curteous and friendly. The service is always prompt and usually com More

by kristi.rowland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
January 04, 2019

Service I was not sure what to expect but the service on vehicle was completed in a short period of time. I was in and out within an hour. More

by santoschavez969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
January 03, 2019

My 2019 GMC Acadia Experience I had a 2011 GMC Terrain that I loved. I was looking to get another Terrain or upgrade to an Acadia. My grandson found one at your dealership. I went More

by Nana0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley, Ricardo Alegria
January 03, 2019

Consistently great service Since purchasing a Honda Pilot from Frank Brown Auto I’ve had nothing but superior service from the dealer. Every costumer service representative and More

by HondaPurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph - Terry, Kienan Beasley
January 03, 2019

Fast Friendly & Professional from the time I enter the service department, its all friendly & professional communication from all employees . the waiting area is clean & comfort More

by gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean L. , Daniel V., and others whose names I do not recall.
January 03, 2019

fast and friendly service. I have used FB for the past 12 years for the service of a 2004 Odyssey, now with 330,000 miles. We have just replaced the 2004 van with a used 2105 Od More

by william.cannings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Tony V. Technician - Joshua Beevers
January 02, 2019

Battery Had a bad sale which brought you in two different times before it was fixed it took about three hours each time but was able to get the car back the More

by SHERRY737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
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