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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

January 15, 2019

The Best! One of the guys worked hard to save me money. I had an Extended warranty, that did not cover my problem. He knew I could not afford the repair and wen More

by jan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean L. 889/6294
January 14, 2019

Better than I expected! the people were super courteous super-friendly the oil change happened a lot faster than even I thought it was going to take.the pricing was actually More

by lostboyvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey mc Neil
January 14, 2019

Excellent customer service. The service department went above and beyond to provide tire rotation at no cost to me, even though that service was not part of my maintenance agreem More

by lhutchins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie was his first name, in the Service Department.
January 14, 2019

Great Paul is always very helpful! I’ve been doing business with him for almost 6 years. My new HR-V is exactly what I wanted for my first SUV. Thanks Frank More

by JESSHARMON04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Vera
January 14, 2019

A very pleasant buying experience. Although competing dealerships gave Honda Ridgelines a poor rating, I stopped by Frank Brown dealership to see for myself. After finding very few used More

by WYOTEX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Crasta and Chris Yeoman
January 12, 2019

Oil change I would rather go to Frank Brown for my oil change than a local place. They already know my car and always ready. And they can give you a ride to w More

by veronica.valenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick st counter
January 11, 2019

Great Service The whole experience was super easy and fast. Terry at the service desk really takes care of his customers. Glad I have them to rely upon. More

by lesa.g.hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
January 11, 2019

Frank Brown is the greatest Everyone takes interest in servicing my Odyssey. Terry the cashier even finds discounts for me and looks out for my satisfaction. Work is always pro More

by eddiestlmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Tony Dean
January 11, 2019

Great Very knowable very friendly. Very kind would use again Blake Silva’s was the best. Hard working always on time and knew what he was talking about More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
January 11, 2019

Another nice service visits I’m bad with names but all the employees I interacted with were nice. The service writer even took the time to show me how to reset the tire pressure More

by tmadridm92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names.
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