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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

January 30, 2019

Awesome!! Terry was so great! He really took the time to find my policy number to get my car fixed properly! He was so nice and kind! This place is great! More

by lemon891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
January 28, 2019

Quick and Professional Very knowledgeable staff and quick and friendly service. Kept me informed from start to finish. I would definitely recommend using these guys for serv More

by mikeg2320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
January 28, 2019

Maintenance I went in for an oil change and my advisor Dean Loveless noticed that I needed my 30000 service. He explained what needed to be done and he offered hi More

by becgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless and Terry the cashier
January 28, 2019

Great Sales Representative Keenan did a great job. He listened and responded quickly. He helped me with trade-in information as well as financing. I’d recommend him highly. More

by lsalvato427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
January 28, 2019

Oil change Always do an awesome job, friendly service. And always makes sure to tell me about what’s going on with my car. Thank you again. More

by Texasgirl_041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
January 28, 2019

Great Very nice and helpful dealers that were a pleasure to work with. We test drove two cars, got a great rate and were done by lunch time. More

by ajfogey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
January 25, 2019

Excelent service fast and friendly staff Diagnosed my car’s problem and fixed it in less than 2 hours.paid nothing because its still under warranty.excellent costumer service and friendly sta More

by che_dumagpii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
January 25, 2019

Regal recall There was a recall for a sliding door problem on my Honda Odyssey. Frank Brown got my appointment scheduled the next day as requested and early in th More

by hjtpac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria
January 25, 2019

New Vehicle Purchase Everyone I've dealt with, be it service or sales, has been polite and professional. No high-pressure tactics or unnecessary repairs/maintenance. I fee More

by Rentonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
January 25, 2019

Great service All the employees are very nice and helpful. I went in for an oil change and got out in less than 30 minutes. Prices are fair. More

by meaganmillen95
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
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