Frank Brown Auto and Truck Ranch
Lubbock, TX
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Awesome!! Terry was so great! He really took the time to find my policy number to get my car fixed properly! He was so nice and kind! This place is great! Terry was so great! He really took the time to find my policy number to get my car fixed properly! He was so nice and kind! This place is great! More
Quick and Professional Very knowledgeable staff and quick and friendly service. Kept me informed from start to finish. I would definitely recommend using these guys for serv Very knowledgeable staff and quick and friendly service. Kept me informed from start to finish. I would definitely recommend using these guys for service issues. More
Maintenance I went in for an oil change and my advisor Dean Loveless noticed that I needed my 30000 service. He explained what needed to be done and he offered hi I went in for an oil change and my advisor Dean Loveless noticed that I needed my 30000 service. He explained what needed to be done and he offered his professional advice which was helpful. I appreciate his help. More
Great Sales Representative Keenan did a great job. He listened and responded quickly. He helped me with trade-in information as well as financing. I’d recommend him highly. Keenan did a great job. He listened and responded quickly. He helped me with trade-in information as well as financing. I’d recommend him highly. More
Oil change Always do an awesome job, friendly service. And always makes sure to tell me about what’s going on with my car. Thank you again. Always do an awesome job, friendly service. And always makes sure to tell me about what’s going on with my car. Thank you again. More
Great Very nice and helpful dealers that were a pleasure to work with. We test drove two cars, got a great rate and were done by lunch time. Very nice and helpful dealers that were a pleasure to work with. We test drove two cars, got a great rate and were done by lunch time. More
Excelent service fast and friendly staff Diagnosed my car’s problem and fixed it in less than 2 hours.paid nothing because its still under warranty.excellent costumer service and friendly sta Diagnosed my car’s problem and fixed it in less than 2 hours.paid nothing because its still under warranty.excellent costumer service and friendly staff. More
Regal recall There was a recall for a sliding door problem on my Honda Odyssey. Frank Brown got my appointment scheduled the next day as requested and early in th There was a recall for a sliding door problem on my Honda Odyssey. Frank Brown got my appointment scheduled the next day as requested and early in the morning as requested. Service staff was clean polite and able to fix the problem without difficulty. More
New Vehicle Purchase Everyone I've dealt with, be it service or sales, has been polite and professional. No high-pressure tactics or unnecessary repairs/maintenance. I fee Everyone I've dealt with, be it service or sales, has been polite and professional. No high-pressure tactics or unnecessary repairs/maintenance. I feel like I've gotten my money's worth in both categories. My sales rep. (Dan Bryant) was very knowledgeable about the vehicle I purchased, and gave a very helpful overview of the different accessories and functions of the vehicle. More
Great service All the employees are very nice and helpful. I went in for an oil change and got out in less than 30 minutes. Prices are fair. All the employees are very nice and helpful. I went in for an oil change and got out in less than 30 minutes. Prices are fair. More