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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,276 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,276 reviews

January 21, 2019

Good Job! Terry in the service waiting room was the main guy I talked with and he was very nice and helpful!! He is the main reason we will go back to Frank Bro More

by tahenly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
January 21, 2019

Awesome Service Rob Phillips helped me get a Honda CR-V, he made it easy and explained everything very well! I also love my new vehicle! I would highly recommend! More

by taylorhatfield1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Phillips
January 18, 2019

Great service! The service was very good. I was checked in quickly, I had a comfortable place to wait and the service I needed didn’t take very long. My van runs gre More

by aae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Silvas, Dan Bryant
January 17, 2019

Staff always on the top of their game. Courteous and helpfu All staff courteous and helpful. Always efficient! Get things done in a timely manner. Honda is a great place to buy a car and get it maintained More

by btdixiedog6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a., Dayne O'Reilly
January 17, 2019

Great! We went in to look at cars and left with a vehicle. It was the shortest car sale I have ever had. Sales man was wonderland very personable! More

by magenochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio , Blake Silvas
January 16, 2019

Was fine but The service was fine, but no one contacted me when my car was done. This was especially frustrating as I was paying for a rental and needed to get it More

by Pairwj
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
January 16, 2019

Great Service Fast and friendly crew, gave me fair price and called me when they were finished. Did a tire rotation and oil change and gave me a discount for doing More

by DR_LEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Silvas
January 15, 2019

Good Service Appreciate the professionalism & friendliness. Always greet me with a smile & remember my name. Doesn’t usually take too long. Glad they keep me going More

by HondaCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
January 15, 2019

The Best! One of the guys worked hard to save me money. I had an Extended warranty, that did not cover my problem. He knew I could not afford the repair and wen More

by jan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean L. 889/6294
January 14, 2019

Better than I expected! the people were super courteous super-friendly the oil change happened a lot faster than even I thought it was going to take.the pricing was actually More

by lostboyvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey mc Neil
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