Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Good Job! Terry in the service waiting room was the main guy I talked with and he was very nice and helpful!! He is the main reason we will go back to Frank Bro Terry in the service waiting room was the main guy I talked with and he was very nice and helpful!! He is the main reason we will go back to Frank Brown Honda. More
Awesome Service Rob Phillips helped me get a Honda CR-V, he made it easy and explained everything very well! I also love my new vehicle! I would highly recommend! Rob Phillips helped me get a Honda CR-V, he made it easy and explained everything very well! I also love my new vehicle! I would highly recommend! More
Great service! The service was very good. I was checked in quickly, I had a comfortable place to wait and the service I needed didn’t take very long. My van runs gre The service was very good. I was checked in quickly, I had a comfortable place to wait and the service I needed didn’t take very long. My van runs great. More
Staff always on the top of their game. Courteous and helpfu All staff courteous and helpful. Always efficient! Get things done in a timely manner. Honda is a great place to buy a car and get it maintained All staff courteous and helpful. Always efficient! Get things done in a timely manner. Honda is a great place to buy a car and get it maintained More
Great! We went in to look at cars and left with a vehicle. It was the shortest car sale I have ever had. Sales man was wonderland very personable! We went in to look at cars and left with a vehicle. It was the shortest car sale I have ever had. Sales man was wonderland very personable! More
Was fine but The service was fine, but no one contacted me when my car was done. This was especially frustrating as I was paying for a rental and needed to get it The service was fine, but no one contacted me when my car was done. This was especially frustrating as I was paying for a rental and needed to get it returned to avoid paying excess costs. I didn't get the name of anyone who actually helped me, so I had to guess down below. More
Great Service Fast and friendly crew, gave me fair price and called me when they were finished. Did a tire rotation and oil change and gave me a discount for doing Fast and friendly crew, gave me fair price and called me when they were finished. Did a tire rotation and oil change and gave me a discount for doing both. More
Good Service Appreciate the professionalism & friendliness. Always greet me with a smile & remember my name. Doesn’t usually take too long. Glad they keep me going Appreciate the professionalism & friendliness. Always greet me with a smile & remember my name. Doesn’t usually take too long. Glad they keep me going! Thanks. More
The Best! One of the guys worked hard to save me money. I had an Extended warranty, that did not cover my problem. He knew I could not afford the repair and wen One of the guys worked hard to save me money. I had an Extended warranty, that did not cover my problem. He knew I could not afford the repair and went the extra mile to allow my car to be fixed. I am always impressed with their service. The cashier, Terry is always friendly and polite ! More
Better than I expected! the people were super courteous super-friendly the oil change happened a lot faster than even I thought it was going to take.the pricing was actually the people were super courteous super-friendly the oil change happened a lot faster than even I thought it was going to take.the pricing was actually really good and it's been a long time since I've actually went to an actual dealership for an oil change and I'm glad I came into Honda Frank Brown. More