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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

March 11, 2019

Frank Brown Honda Great people, easy to work with. They make you feel welcome very honest upfront folks. They bend over backwards to make you happy and no pressure deal More

by meandcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew, Mike and Casey
March 11, 2019

Great service Came in to have my Honda Civic serviced. Carpet was changed out under warranty coverage. Dean listened and got a new carper ordered quickly. Terry was More

by jenniferjenn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Terry
March 11, 2019

Oil change and tire rotation Terry was wonderful and so was the staff. They were very knowledgeable and friendly. They made sure I was taken care of. Will definitely return. More

by tracyrosalesps27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
March 10, 2019

state inspection Dean was great! He answered my questions. Terry on the other end never fails of meeting my expectations, I was not initally happy about the long w More

by Candra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 05, 2022 -

Candra responded

Omg! Dee rocks!! and Alicia in finance is the koolest!!! Love the car 2022 Chevy Malibu RS is sweeter than expected thank you and blessings to your delaership for making it happen!!!! Resting easy my daughter has reliable transportation!!!

March 09, 2019

Good place to go Their service was great and it’s a good place to go and check your car! The people there were very nice and patient, and they did great job on checkin More

by yasugsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
March 09, 2019

Service Tony in Honda service, was very helpful and friendly! He got my Honda fixed quick!!! This was my first time in a Honda service department, I couldn’t More

by Ammonspdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
March 09, 2019

I am impressed I didn’t know frank brown does detailing as well as dent and cracked window repair. I did detailing in their workshop and quite impressed. If I need d More

by Fatema
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
March 09, 2019

Great service Service was detailed and i was explained the reason why my service light came on. Didn’t quite have the time to so the 4 hour service. I was reassured More

by Chinny.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria
March 09, 2019

Buying a CRV We were able to quickly purchase the car we wanted with no problems. I was happy that no attempts were made to sell us any junk that we didn't want. More

by Kbanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
March 07, 2019

Very helpful and staight forward with all answer to my quest As soon as i drove in the lot Mr. Brown was very helpful in showing me the truck section and then going in to see what I qualified for. After finding More

by cj.guerrero360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown and Sam Gutierrez, Tyson Hall
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