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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

March 19, 2019

Amazing work Came in for an oil change, the service is always amazing, and I know my car is in good hands anytime I go into the Honda house. More

by knottlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria
March 18, 2019

replace steering rack, valve cover gasket. Excellent work, issues resolved. Power steering rack was replaced along with an alignment. Front valve cover gasket replaced due to leaks. The work w More

by william.cannings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
March 18, 2019

Emergency. The guys at Frank Brown helped me in an emergency tire situation. They patched my tire and replaced my lug nuts when I was unable to locate the key. More

by pamitch64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
March 18, 2019

I have always had a wonderful experience with Frank Brown Terry the cashier in the service department has always gone beyond to help me! His personality keeps that place going! The body shop has also been won More

by abigail1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Perkins
March 18, 2019

Great all the time Frank brown always does a great job on my Yukon and my honda for many years . Everytime i come in i am never disappointed ever More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie in service
March 18, 2019

HONDA Hondas are the only car I will purchase, and Frank Brown is the place to purchase one! Salesman Mike Brown was patient, kind, and NOT pushy or overb More

by Sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
March 18, 2019

Great service center! The people you come in contact with are very helpful and friendly! Dean told me it would take 45 minutes to get oil changed and they were calling me More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean and Terry
March 17, 2019

3 time great experience This is my 3rd time to buy a vehicle from Frank Brown. The last 2 vehicles were a breeze Philip was great went above and beyond with all three of my v More

by Khouse72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Poyner, Philip Jansen
March 15, 2019

Fast and friendly I love the guys that work in the lounge. They are always always patient and friendly, makes me look forward to bringing my car, and not minding the w More

by MsPearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert lakin
March 15, 2019

Excellent Service Very friendly from start to finish. They took care of everything and had my car ready for me when I went to pick it up. No waits at all. More

by Boop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and the man working the service desk in the waiting area
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