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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,161 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,161 reviews

December 28, 2018

Good service I am always pleased with the service. Sometimes the wait is longer than I would like but I am happy with the results. Good job. More

by izar3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names.
December 28, 2018

Great service! I brought my Honda CRV in for a routine oil change. I also got my tires rotated as well. I was in and out in no time! Fast and friendly service! More

by tpresley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lakin
December 28, 2018

Service Fast and courteous service , took my truck in for scheduled service , free from GM . The staff of Frank Brown took care of it promptly and in a very p More

by Gs1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
December 28, 2018

Great service They did everything needed to get my Pilot running well again. They did it quickly and efficiently. There was no hassle and checkout was easy. More

by Pilotlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
December 28, 2018

Great people to work, very good treatment no push and pull Great personalities of the staff, n management, very transperant in business, one price no waste of time. Really a great experience. All the best for More

by mathewdoreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Silvas, Dan Bryant
December 26, 2018

My new Arcadia Great salesmanship, good choice of colors, models, things explained well, demo given at end of sale. Got to test drive and different things explained More

by Nana0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2018

Great Place to buy cars! Great place to buy your first car, really fast and respectful personal. You get a good deal for any car. Visit them. Go go go More

by Yilianld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2018

air bag recall Staff are very accomodating and the service time was great i love it..i herebly recommended frank brown is the best place to go ,, you are best More

by Watab1072
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
December 25, 2018

Recall repair. FBATR scheduled service between my other appointments. On-time start & finish. Appreciate your asking about the timing belt. Disappointed the other More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
December 25, 2018

Not pleased The entertainment system has not been fixed-last visit, locking system not fixed-the attitude is very nonchalant-brand new vehicle, six months old-dis More

by Kim
Recommend Dealer
No
Employees Worked With
Blake Silvas
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