Frank Brown Auto and Truck Ranch
Lubbock, TX
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Excellent Freddy Castro went above and beyond to help my daughter with her first car. Made the process easy. He helped us with a good deal Freddy Castro went above and beyond to help my daughter with her first car. Made the process easy. He helped us with a good deal More
Give Terry a raise Terry is such an asset. Always friendly...alwayknows my name. Always explains what was done . My first Jonda 2001. Terry is stil there for my 2017. Terry is such an asset. Always friendly...alwayknows my name. Always explains what was done . My first Jonda 2001. Terry is stil there for my 2017. He is more the face of Frank Brown than anyone there. Please do what you can to keep him. Start with a raise. More
Quick and efficient People were very professional and gave me a detailed report work was done in a very quick time and waiting room was comfortable and had plenty things People were very professional and gave me a detailed report work was done in a very quick time and waiting room was comfortable and had plenty things to keep you occupied while you wait More
brake replace, and wheel repair It was done quickly and friendly! I like this service center. There is no surprise when I walk in there. Everyone is friendly and helpful. It was done quickly and friendly! I like this service center. There is no surprise when I walk in there. Everyone is friendly and helpful. More
Good place for a used car. My wife and I went by for a short test drive only but ended up purchasing the car. At no time did we feel we were being pushed or steered into a rash My wife and I went by for a short test drive only but ended up purchasing the car. At no time did we feel we were being pushed or steered into a rash decision. Our salesman was quite polite and was able to answer our questions. A minor windshield chip that was not noticed until we picked up the car was repaired without any questions. More
Oil change Dean and Terry were fantastic! I highly recommend getting Honda repairs at Frank Brown! I have always had a great experience with the Honda side of se Dean and Terry were fantastic! I highly recommend getting Honda repairs at Frank Brown! I have always had a great experience with the Honda side of service. More
Bought a replacement tire. I went in to get a replacement tire. There was damage to right front. Service was able to find a match in the city. Terry got it [processed through I went in to get a replacement tire. There was damage to right front. Service was able to find a match in the city. Terry got it [processed through my warrant plan. Did not cost me anything. More
Oil change Done in less than 30 mins. Didn’t have to wait for too long. Dean and a Terry are very friendly. I like going there. Done in less than 30 mins. Didn’t have to wait for too long. Dean and a Terry are very friendly. I like going there. More
Four stars I would give the service department four stars I would have given five stars but I was told that there is a oil cooler leak but no one was available t I would give the service department four stars I would have given five stars but I was told that there is a oil cooler leak but no one was available to show me where the leak was. More
Great service He is a friendly guy Nice guy Helpful in the work Try the best he could Hard working Flexible advises He is a hero of the batle He is a friendly guy Nice guy Helpful in the work Try the best he could Hard working Flexible advises He is a hero of the batle More