Frank Brown Auto and Truck Ranch

Great Service I got great service when I dropped my Hinda Civic off for an oil change. It is always quick and I really appreciate the transportation service. I alwa I got great service when I dropped my Hinda Civic off for an oil change. It is always quick and I really appreciate the transportation service. I always make it to work on time! More

Professional Courtsey during Oil Change As always, check in was handled with courtesy and speed. Wait time was great and Terry at checkout was Courteous and ready to help get me on my way. As always, check in was handled with courtesy and speed. Wait time was great and Terry at checkout was Courteous and ready to help get me on my way. Appreciate the time and kindness these gentlemen show when taking care of their Senior Customers. More

Excellent The service give in met my expectations they were prompt friendly the quality of the service was good will definitely be back and the staff made me fe The service give in met my expectations they were prompt friendly the quality of the service was good will definitely be back and the staff made me feel welcome More

Good service Always receive good and quick service when I have to have service done on my 2015 Honda Accord. They always get me in and out. Always receive good and quick service when I have to have service done on my 2015 Honda Accord. They always get me in and out. More

Trustworthy and Compassionate I was taken care of immediately by Rudy Cisneros. He made sure to answer all my questions as well as provide friendly and kind service. I was taken care of immediately by Rudy Cisneros. He made sure to answer all my questions as well as provide friendly and kind service. More

Normal service The service dept is always great. From the guys like Rudy and Dean who set up everything and honestly tell you what you need to the mechanics who do a The service dept is always great. From the guys like Rudy and Dean who set up everything and honestly tell you what you need to the mechanics who do a first rate job on our car/truck. Actually they are a big reason we keep buying Honda’s from Frank Brown Pontiac/Honda More

Great experience I had a few warranty issues and an oil change that needed to be taken care of. They were prompt and helped me right away, didn’t push anything I didn’ I had a few warranty issues and an oil change that needed to be taken care of. They were prompt and helped me right away, didn’t push anything I didn’t need and finished the service in a timely manner. More

Was great Phillip and staff are always good to us and always try and help us out as much as possible Wouldnt shop anywhere else for a vehicle Phillip and staff are always good to us and always try and help us out as much as possible Wouldnt shop anywhere else for a vehicle More

Service on my car They are always very helpful and friendly. They always ask if I’m satisfied with the work and if there is anything else they can do for me. They are always very helpful and friendly. They always ask if I’m satisfied with the work and if there is anything else they can do for me. More

Best new vehicle buying experience ever !!! I wish I had known what an outstanding experience was in store for me when I finally stopped procrastinating and bought a new 2019 Honda Ridgeline. My I wish I had known what an outstanding experience was in store for me when I finally stopped procrastinating and bought a new 2019 Honda Ridgeline. My purchase took place without actually visiting the dealer. I contacted Sales Manager Emilio Rocha and requested a quote on an RTL-E in a color they didn't have in stock. He quickly located one and his Sales Representative Rob Phillips drove to the dealer several hundred miles away and brought it back the same day. I also wanted a CD player installed and they overnighted and installed a genuine Honda CD player the following morning. Then that same day Rob drove it nearly 200 miles to my residence to inspect, sign all the paperwork and take delivery of the truck. He also paired my phone to the Ridgeline's Android system and showed me how the power seats and mirrors, and also the special safety/anti-collision features worked. All in all this was a 99 - 100 percent hassle-free and stress-free vehicle buying experience! Also the no-haggle price was as good or better than what I would have paid in Dallas or Fort Worth. These comments come from someone who has dreaded going to a dealership to buy a new car or truck for the last 20 years. Their sales slogan should be: "Don't Jack Around ! Shop Frank Brown!" They will be my first and probably only dealer I will consider when I buy my next vehicle . And I hope Rob Phillips is still there when I purchase my next vehicle, as he was an outstanding person to handle all the details of this purchase. More