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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,276 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,276 reviews

March 18, 2019

Emergency. The guys at Frank Brown helped me in an emergency tire situation. They patched my tire and replaced my lug nuts when I was unable to locate the key. More

by pamitch64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
March 18, 2019

I have always had a wonderful experience with Frank Brown Terry the cashier in the service department has always gone beyond to help me! His personality keeps that place going! The body shop has also been won More

by abigail1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Perkins
March 18, 2019

Great all the time Frank brown always does a great job on my Yukon and my honda for many years . Everytime i come in i am never disappointed ever More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie in service
March 18, 2019

HONDA Hondas are the only car I will purchase, and Frank Brown is the place to purchase one! Salesman Mike Brown was patient, kind, and NOT pushy or overb More

by Sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
March 18, 2019

Great service center! The people you come in contact with are very helpful and friendly! Dean told me it would take 45 minutes to get oil changed and they were calling me More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean and Terry
March 17, 2019

3 time great experience This is my 3rd time to buy a vehicle from Frank Brown. The last 2 vehicles were a breeze Philip was great went above and beyond with all three of my v More

by Khouse72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Poyner
March 15, 2019

Fast and friendly I love the guys that work in the lounge. They are always always patient and friendly, makes me look forward to bringing my car, and not minding the w More

by MsPearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert lakin
March 15, 2019

Excellent Service Very friendly from start to finish. They took care of everything and had my car ready for me when I went to pick it up. No waits at all. More

by Boop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and the man working the service desk in the waiting area
March 15, 2019

Not reviewing the work after doing. The last time they changed the air filter, one screw was not returned till I have it check by a friend due to unusual sound,now after replacing airbag More

by nathz0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Silvas, Dayne O'Reilly, Dan Bryant
March 14, 2019

Friendly, helpful and quick! These guys are very nice and helpful. We had a good experience and didn’t spend all day there. We got what we wanted in a good and timely manner! We w More

by Shirleygutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Botello
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