Frank Brown Auto and Truck Ranch
Lubbock, TX
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First time visit Appt. was easy to schedule. Appt. was for a recall and oil change. Left car, the work did not take very long. Received a call when the work was fin Appt. was easy to schedule. Appt. was for a recall and oil change. Left car, the work did not take very long. Received a call when the work was finished. More
quick, efficient and courteous Quick in that they said it would take an approximate time and that is what it was. Efficient in that they completed the task. Each time I have been Quick in that they said it would take an approximate time and that is what it was. Efficient in that they completed the task. Each time I have been there for service, they have always been courteous More
Having a great day at Frank Brown. My experience at a frank Brown was quick and easy with great service as always. I will always recommend Frank Brown to other people and friends. My experience at a frank Brown was quick and easy with great service as always. I will always recommend Frank Brown to other people and friends. More
Wonderful experience Ronnie was Very helpful and knowledgeable. Kept me informed, and made sure things were taking care of in a timely manner. Will definitely continue to Ronnie was Very helpful and knowledgeable. Kept me informed, and made sure things were taking care of in a timely manner. Will definitely continue to use Frank Brown Service. More
Quick and Easy My many visits to Honda have been by far some of the best that I have been to over the years, they are quick workers who help as much as they can and My many visits to Honda have been by far some of the best that I have been to over the years, they are quick workers who help as much as they can and very nice. They get to you quickly and make sure your well accommodated while you wait. I work at a cookie store and have had multiple things happen this year where I went straight to them and I can always count on these guys to give me a great service and explanation for any questions that I may have. More
I would never take my car anywhere else! Frank Brown has the best service department! I wouldn’t take my car anywhere else! From pricing to technicians to customer service, Frank Brown goes a Frank Brown has the best service department! I wouldn’t take my car anywhere else! From pricing to technicians to customer service, Frank Brown goes above and beyond to care for their customers. More
Kept me informed Ronnie called to let me know my truck was out of warranty saved me time having to go back to the dealership for service. I appreciated that. Ronnie called to let me know my truck was out of warranty saved me time having to go back to the dealership for service. I appreciated that. More
TORi's experience Excellent tepaor--like new! Greatest concern had been color match & they got it perfict! It did take a little longer than I would have liked because, Excellent tepaor--like new! Greatest concern had been color match & they got it perfict! It did take a little longer than I would have liked because, I was told, there was more damage than expected once they got in there. More
Oil change Very convenient service. Changed the oil and rotated tires very quickly. Sammy is a pleasure to work with. I will be using them next time. Very convenient service. Changed the oil and rotated tires very quickly. Sammy is a pleasure to work with. I will be using them next time. More
Awesome experience! Paul Vera and the rest of the staff were very friendly and helpful. Took good care of me! Helped me pick out the exact truck I wanted, showed me how t Paul Vera and the rest of the staff were very friendly and helpful. Took good care of me! Helped me pick out the exact truck I wanted, showed me how to use all the extra features before sending me on my way. Overall the best experience I've ever had buying a vehicle! Thank u guys so much! More