Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,280 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
Contact Dealership

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,280 reviews

April 05, 2019

Fast Efficient Customer Service! As always, my Honda Ridgeline was serviced by the best. Terry always makes checkout a breeze, so I was back to work in a jiffy. Stress free is what I More

by ms.michele.campbell@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Terry
April 04, 2019

Purchase of 2019 Ridgeline RTL-T A very pleasant buying experience without any of the high pressure sales tactics sometimes used by car salesmen. Honest pricing without hidden fees. More

by tallpaul6
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
April 03, 2019

Everyone treated us with respect and kindness Wife and I were treated very well not just our salesman but other salesman checked on us while paper work was being processed to see if we needed anyt More

by CASTILLOJ1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gilvin,John Poyner,Steven Lunday
April 03, 2019

very good experience Rob was very knowledgable about the vehicles and was very helpful without being pushy. Sales manager took time to explain all details about the transa More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Phillips. Mike, finance manager
April 03, 2019

Beyond my expectations, great job! The service was great, and exceed my expectations. I’m very happy and pleased because the service was fast, friendly, and all of my questions & concer More

by Ciscorome2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Lovelace & Terry
April 03, 2019

Professional service Customer service was excellent by phone and in person. Prices compared to other Honda service department in the Killeen area are over priced but not h More

by Elena79311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
April 03, 2019

They take good care of us! We have two Honda’s and love our salesman and the dealership. We have used the body shop for add ons to my Honda Pilot and the service department alwa More

by idablessen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vierra, Terry Perkins
April 03, 2019

Fast Service The service (oil change and tire rotation) was done immediately. Only had about a 20-25 minute wait and they were done! Great job Tony and Terry! Alwa More

by keob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Terry
April 02, 2019

Very Helpful Have been on the hunt for a Truck to add to the family and found a very nice deal at Frank Brown. Sales person was not pushy and was very helpful in c More

by russellplbr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Great service Technicians were very friendly and knowledgeable about the repairs of my car. They fixed it quickly and I had my car back in just a few hours. I used More

by Sheila3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Terry, and shuttle driver.
...
348
...