Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Fast Efficient Customer Service! As always, my Honda Ridgeline was serviced by the best. Terry always makes checkout a breeze, so I was back to work in a jiffy. Stress free is what I As always, my Honda Ridgeline was serviced by the best. Terry always makes checkout a breeze, so I was back to work in a jiffy. Stress free is what I like! More
Purchase of 2019 Ridgeline RTL-T A very pleasant buying experience without any of the high pressure sales tactics sometimes used by car salesmen. Honest pricing without hidden fees. A very pleasant buying experience without any of the high pressure sales tactics sometimes used by car salesmen. Honest pricing without hidden fees. No unpleasant surprises. More
Everyone treated us with respect and kindness Wife and I were treated very well not just our salesman but other salesman checked on us while paper work was being processed to see if we needed anyt Wife and I were treated very well not just our salesman but other salesman checked on us while paper work was being processed to see if we needed anything while waiting More
very good experience Rob was very knowledgable about the vehicles and was very helpful without being pushy. Sales manager took time to explain all details about the transa Rob was very knowledgable about the vehicles and was very helpful without being pushy. Sales manager took time to explain all details about the transaction and was patient with us as we asked lots of questions. More
Beyond my expectations, great job! The service was great, and exceed my expectations. I’m very happy and pleased because the service was fast, friendly, and all of my questions & concer The service was great, and exceed my expectations. I’m very happy and pleased because the service was fast, friendly, and all of my questions & concerns were answered. Thank you Terry & Dean for your service! My overall experience was outstanding, keep up the good job guys! More
Professional service Customer service was excellent by phone and in person. Prices compared to other Honda service department in the Killeen area are over priced but not h Customer service was excellent by phone and in person. Prices compared to other Honda service department in the Killeen area are over priced but not here they are exceptional. However in the Killeen area Cleo Bay you get a free car wash or is it really free if they are over priced. More
They take good care of us! We have two Honda’s and love our salesman and the dealership. We have used the body shop for add ons to my Honda Pilot and the service department alwa We have two Honda’s and love our salesman and the dealership. We have used the body shop for add ons to my Honda Pilot and the service department always delivers fast and friendly service! We won’t get our oil changed anywhere else. So far, we haven't needed repair service for our Honda's, just oil changes and tire rotations. More
Fast Service The service (oil change and tire rotation) was done immediately. Only had about a 20-25 minute wait and they were done! Great job Tony and Terry! Alwa The service (oil change and tire rotation) was done immediately. Only had about a 20-25 minute wait and they were done! Great job Tony and Terry! Always professional. More
Very Helpful Have been on the hunt for a Truck to add to the family and found a very nice deal at Frank Brown. Sales person was not pushy and was very helpful in c Have been on the hunt for a Truck to add to the family and found a very nice deal at Frank Brown. Sales person was not pushy and was very helpful in completing the deal. Will be looking at Frank Brown in the future when we get ready to upgrade the wife's car. Thank You Tyson. More
Great service Technicians were very friendly and knowledgeable about the repairs of my car. They fixed it quickly and I had my car back in just a few hours. I used Technicians were very friendly and knowledgeable about the repairs of my car. They fixed it quickly and I had my car back in just a few hours. I used the shuttle service this time and it was prompt and right on time. More