Frank Brown Auto and Truck Ranch

In and out The salesman was friendly and knew what I was looking for and finance side was easy and worked on where i wanted to be. The dealership was friendly The salesman was friendly and knew what I was looking for and finance side was easy and worked on where i wanted to be. The dealership was friendly More

Great service department I’ve owned a Honda for roughly 13-14 years.....I always have mine service at the Lubbock location. Great team there, always courteous & quick service I’ve owned a Honda for roughly 13-14 years.....I always have mine service at the Lubbock location. Great team there, always courteous & quick service. Terry at the check out desk is so nice & always a pleasure to deal with. More

Awesome Service! I took my vehicle in for a state inspection and oil change. Rudy took care of all the details with great kindness and professionalism. The oil change I took my vehicle in for a state inspection and oil change. Rudy took care of all the details with great kindness and professionalism. The oil change and inspection we’re done in good time and I was on my way in less than 45 minutes. Teri greeted me with a smile and kind words when I paid the bill and then I was off to the next errand of the day. I love my Honda family! More

Always great It’s always very convenient to take my car to Frank Brown. They are quick and thorough, and then Terry gets you out the door in a flash. Waiting are It’s always very convenient to take my car to Frank Brown. They are quick and thorough, and then Terry gets you out the door in a flash. Waiting area is clean and big too. More

Consistently helpful! Dean, head of Honda service department, is great listener and explains things well. He doesn’t push additional services, but tries to help you leave w Dean, head of Honda service department, is great listener and explains things well. He doesn’t push additional services, but tries to help you leave with what you need. Terry, cashier, is always friendly and quick to get you back on the road. More

Oil change What I like about this place they are quick patiently and get there job done when they said they will be, very happy with there service What I like about this place they are quick patiently and get there job done when they said they will be, very happy with there service More

Great service? The service and attention to customers was fantastic. The work on the car was great, timely, and the staff was incdeibky generous and hospitable. The The service and attention to customers was fantastic. The work on the car was great, timely, and the staff was incdeibky generous and hospitable. The amenities in the waiting room were average, but the people made up for it by a long shot. More

Great and fast Good place get you in and out fast. Would not go to any other place. Good price for oil change can not beat the price Good place get you in and out fast. Would not go to any other place. Good price for oil change can not beat the price More

Great service department. Terrific service department at Frank Brown Honda! Everyone is very helpful. Great personnel.The service was performed in a very timely manner. They r Terrific service department at Frank Brown Honda! Everyone is very helpful. Great personnel.The service was performed in a very timely manner. They really know how to take care of you. More

A Walk in the Park!!! 😎 I don’t usually even look at car lots in Lubbock TX. But i have delt with Frank Brown Service Department for several years & they are 2nd to none! Mik I don’t usually even look at car lots in Lubbock TX. But i have delt with Frank Brown Service Department for several years & they are 2nd to none! Mike Brown was a Service Manager then & I saw him as I was driving through the lot. We started talking & he gave me some wisdom on what to buy. He is now a Salesman. I was looking at used trucks, but because of the incentives he said I could buy a Brand New truck for around the same price. They had 5 2018 GMC Denali/SLT, which I never dreamed of owning, & when I was about to walk away because I was worried about the payment he told me to come in & see what they could do. They got my payment exactly where I wanted it & a 90,000 mile wrap Warranty. Bumper to Bumper! Couldn’t be Happier!!! More