Frank Brown Auto and Truck Ranch
Lubbock, TX
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Great experience buying a Honda Oddyssey We had a very positive experience at Frank Brown Honda. Everyone who worked with us was great. This is our second Honda Oddyssey that we have bought f We had a very positive experience at Frank Brown Honda. Everyone who worked with us was great. This is our second Honda Oddyssey that we have bought from Frank Brown Honda. More
New Honda Accord Great dealership and Philip Richardson was AWESOME!! I would buy another vehicle from Frank Brown in a heartbeat. Would definitely recommend this dea Great dealership and Philip Richardson was AWESOME!! I would buy another vehicle from Frank Brown in a heartbeat. Would definitely recommend this dealership to anyone looking for a car. More
Want that money no matter So I pay for an extended warranty it covers bumper to bumper with $100 copay, however I took it to these guys and they literally found a way to charge So I pay for an extended warranty it covers bumper to bumper with $100 copay, however I took it to these guys and they literally found a way to charge me triple my copay, and did not check anything else on the car they just simply fix that one noise, I asked about something else and they said I would have to pay another copay, ended up paying triple My copay... More
Excellent customer experience Had a very good experience buying a new truck. Kienan Beasley was extremely helpful and work with us and kept in contact during the whole process. Had a very good experience buying a new truck. Kienan Beasley was extremely helpful and work with us and kept in contact during the whole process. More
Oil change and safety recall $49.95 is too much for oil change. Service tech said Terry would give a coupon and I told Terry this and he did not say anything. $49.95 is too much for oil change. Service tech said Terry would give a coupon and I told Terry this and he did not say anything. More
Top notch service Tony in the service department is always very polite and helpful. Terry is very quick and efficient at checkout. Overall I always receive excellent Tony in the service department is always very polite and helpful. Terry is very quick and efficient at checkout. Overall I always receive excellent service every visit More
Very helpful, friendly, and good service. Phillip Richardson took his time to answer all of our questions. He was very accommodating and paid attention to what my sister and I needed to be com Phillip Richardson took his time to answer all of our questions. He was very accommodating and paid attention to what my sister and I needed to be comfortable and safe. I’m using a walker and she can’t stand for long periods of time. He listened to what we were searching for and was very truthful when the car (2019 Honda Pilot) didn’t have a feature we would ask about. There were very few of these. More
Oil change They always take good care of me, and Rudy is always very nice and informative. I like that they make sure your car is good and safe as well. Thanks a They always take good care of me, and Rudy is always very nice and informative. I like that they make sure your car is good and safe as well. Thanks again for another great job. More
Good job Ronnie is always extremely friendly and helpful. A gentleman in every way. We will recommend frank brown to others Very friendly and thorough. Ronnie is always extremely friendly and helpful. A gentleman in every way. We will recommend frank brown to others Very friendly and thorough. Good job. More
Professional and great service!! Great customer service and friendly staff that. Clean environment. Everyone who I came across let me know that my needs and wants were important to th Great customer service and friendly staff that. Clean environment. Everyone who I came across let me know that my needs and wants were important to them and they were trying to give me the best of the best experience. More