Frank Brown Auto and Truck Ranch
Lubbock, TX
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HONDA SERVICE TECHS ROCK!!! Great experience every time I visit! The Honda Service Team are SUPERB and are ALWAYS welcoming and ready to help me. I look forward to taking my car Great experience every time I visit! The Honda Service Team are SUPERB and are ALWAYS welcoming and ready to help me. I look forward to taking my car in because I know any of the HONDA Techs will take care of me and my car! :) More
Great service I took my vehicle in for an oil change. The service attendant was very courteous. It took about 30 minutes to complete the work, which I thought was r I took my vehicle in for an oil change. The service attendant was very courteous. It took about 30 minutes to complete the work, which I thought was reasonable. They also completed a safety check. Overall very good experience. More
Excellent The staff was friendly and courteous. Got me in quickly and fixed the issue in a timely manner. Needed a ride from the dealer and back, and they took The staff was friendly and courteous. Got me in quickly and fixed the issue in a timely manner. Needed a ride from the dealer and back, and they took care of me. More
Great! Service was great as always! Car was repaired and returned to me at the time estimated. My cars have never been serviced by anyone else. Thanks Service was great as always! Car was repaired and returned to me at the time estimated. My cars have never been serviced by anyone else. Thanks More
Great visit! Other than the lack of decor and comfortable seating in the waiting room, everything is good at the dealership. Terry is always helpful! In and out fo Other than the lack of decor and comfortable seating in the waiting room, everything is good at the dealership. Terry is always helpful! In and out for oil change in less than 30 minutes! More
Oil change and state inspection The service writer was very helpful and friendly. I did not have a current insurance card with me for the state inspection, but after I had it sent to The service writer was very helpful and friendly. I did not have a current insurance card with me for the state inspection, but after I had it sent to him via email, he left a printed copy in the car for me. That was unexpected and very appreciated. Service was performed in a very timely manner. More
Always polite, professional and friendly I always have been greeted by a great team member (usually Tony) who knows exactly what I need when I arrive. The service team finishes in a reasonabl I always have been greeted by a great team member (usually Tony) who knows exactly what I need when I arrive. The service team finishes in a reasonable amount of time and keeps my car clean while servicing it. I probably will not have anyone else care for my 2015 Accord. More
Quick and convenient Fast turnaround and comfortable waiting area for convenience. Thorough check up and no fear of being offered unneeded services or parts. Good scheduli Fast turnaround and comfortable waiting area for convenience. Thorough check up and no fear of being offered unneeded services or parts. Good scheduling options and first come first serve availability More
Great friendly staff Ronnie Bottelo always eager and ready to help. Terry at the service counter always greets me with a smile and a handshake and goes over my inspection Ronnie Bottelo always eager and ready to help. Terry at the service counter always greets me with a smile and a handshake and goes over my inspection report. More
perfect job Very efficient, helpful, friendly and cost was very reasonable. Every time I have used this service department I have received same excellent service Very efficient, helpful, friendly and cost was very reasonable. Every time I have used this service department I have received same excellent service. The service department is the best part of this dealership experience. More