Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Awesome Service Every Time I went in for an inspection and oil change and was in and out in less than 30 minutes! Great people, free popcorn and water available while you wait, I went in for an inspection and oil change and was in and out in less than 30 minutes! Great people, free popcorn and water available while you wait, vending machines available for anything else you may want while you wait. Excellent place! More
Friendly place and not hi-pressure Went looking for a Honda Ridgeline to test drive and see if it was what I was looking for in a light duty pickup. All the people I dealt with at the Went looking for a Honda Ridgeline to test drive and see if it was what I was looking for in a light duty pickup. All the people I dealt with at the dealership were friendly and helpful. I did wind up buying a Ridgeline and I am very satisfied with my experience at Frank Brown Honda dealership. I plan on having the vehicle serviced there when it needs it and I hope it goes as well. Note: I did not give a rating on Price below since no one ever thinks they got the absolute best possible price and that is what I consider 'Excellent" to mean. I bought the vehicle so obviously I thought I got a fair deal. More
Quick and easy We were a little frustrated that the dealership wouldn’t throw in a $100 floor mat. Little things like this is what makes your customers feel valued. We were a little frustrated that the dealership wouldn’t throw in a $100 floor mat. Little things like this is what makes your customers feel valued. More
Great experience buying a Honda Oddyssey We had a very positive experience at Frank Brown Honda. Everyone who worked with us was great. This is our second Honda Oddyssey that we have bought f We had a very positive experience at Frank Brown Honda. Everyone who worked with us was great. This is our second Honda Oddyssey that we have bought from Frank Brown Honda. More
New Honda Accord Great dealership and Philip Richardson was AWESOME!! I would buy another vehicle from Frank Brown in a heartbeat. Would definitely recommend this dea Great dealership and Philip Richardson was AWESOME!! I would buy another vehicle from Frank Brown in a heartbeat. Would definitely recommend this dealership to anyone looking for a car. More
Want that money no matter So I pay for an extended warranty it covers bumper to bumper with $100 copay, however I took it to these guys and they literally found a way to charge So I pay for an extended warranty it covers bumper to bumper with $100 copay, however I took it to these guys and they literally found a way to charge me triple my copay, and did not check anything else on the car they just simply fix that one noise, I asked about something else and they said I would have to pay another copay, ended up paying triple My copay... More
Excellent customer experience Had a very good experience buying a new truck. Kienan Beasley was extremely helpful and work with us and kept in contact during the whole process. Had a very good experience buying a new truck. Kienan Beasley was extremely helpful and work with us and kept in contact during the whole process. More
Oil change and safety recall $49.95 is too much for oil change. Service tech said Terry would give a coupon and I told Terry this and he did not say anything. $49.95 is too much for oil change. Service tech said Terry would give a coupon and I told Terry this and he did not say anything. More
Top notch service Tony in the service department is always very polite and helpful. Terry is very quick and efficient at checkout. Overall I always receive excellent Tony in the service department is always very polite and helpful. Terry is very quick and efficient at checkout. Overall I always receive excellent service every visit More
Very helpful, friendly, and good service. Phillip Richardson took his time to answer all of our questions. He was very accommodating and paid attention to what my sister and I needed to be com Phillip Richardson took his time to answer all of our questions. He was very accommodating and paid attention to what my sister and I needed to be comfortable and safe. I’m using a walker and she can’t stand for long periods of time. He listened to what we were searching for and was very truthful when the car (2019 Honda Pilot) didn’t have a feature we would ask about. There were very few of these. More