Frank Brown Auto and Truck Ranch
Lubbock, TX
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Always great Always friendly, always great. Took it in for a recall I received in the mail. They also checked for others and addressed An update to the radio scre Always friendly, always great. Took it in for a recall I received in the mail. They also checked for others and addressed An update to the radio screen while I was there and addressed an issue I sprung on them at the dealership. No problems, just fixed it.. super friendly shuttle driver too! More
Great customer serviceable Terry is a great person ,Robert always willing to give customers rides and do pick ups Dan took the time to tell me what the difference was in vehicle Terry is a great person ,Robert always willing to give customers rides and do pick ups Dan took the time to tell me what the difference was in vehicles More
Great experience Every one very friendly and no pressure dealership. Just a great place to shop for a car. Will let others know this the place for great price. Every one very friendly and no pressure dealership. Just a great place to shop for a car. Will let others know this the place for great price. More
Outstanding experience starting from hello to goodbye. Tony Vierra is great!! He explained everything that needed to be done, helped deal with my warranty, and I am confident my car was repaired correctly. Tony Vierra is great!! He explained everything that needed to be done, helped deal with my warranty, and I am confident my car was repaired correctly. More
Great Service We had a great experience. Sammy was very helpful and kind. He answered all our questions, and took very good care of us. We will definitely use Frank We had a great experience. Sammy was very helpful and kind. He answered all our questions, and took very good care of us. We will definitely use Frank Brown and Sammy again! More
Crew was very attentive . Took in consideration we were from out of town And work with us since we were in a time crunch the work was professional and done in a timely matter . Took in consideration we were from out of town And work with us since we were in a time crunch the work was professional and done in a timely matter we were very pleased with the work done to the vehicle More
Fantastic Experience Great experience! I was able to find the vehicle I was interested in easily online. Went in for a test drive later that afternoon and was out the door Great experience! I was able to find the vehicle I was interested in easily online. Went in for a test drive later that afternoon and was out the door with my new vehicle in under 3 hours. Ricardo Alegria was pleasure to work with. Easy and no hassle. Would recommend him and Frank Brown to family and friends without hesitation. More
Auto Service I was given prompt and timely service. Car performs great, now. It did not take too long to get the work done. I was kept informed of it. I was given prompt and timely service. Car performs great, now. It did not take too long to get the work done. I was kept informed of it. More
Professional service. I appreciate the courtesy and professional attitude of all personnel that I encountered during my visit to Frank Brown. All questions were answered I appreciate the courtesy and professional attitude of all personnel that I encountered during my visit to Frank Brown. All questions were answered and the service was done in a timely manner. More
Great service My wife called close to closing and asked if they could fit us in. We were told they couldn't finish before closing and allowed utls to leave our veh My wife called close to closing and asked if they could fit us in. We were told they couldn't finish before closing and allowed utls to leave our vehicle there to be serviced in the morning. The next morning we got a call at just before 730 am and our vehicle was finished. Your service was fast and and your team is very helpful! More