Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I purchased a HR-V EXL. Everyone was very kind. We had a great experience purchasing this vehicle. Everyone was so helpful & patient. We never felt pressured. We have purchased several vehicles o We had a great experience purchasing this vehicle. Everyone was so helpful & patient. We never felt pressured. We have purchased several vehicles over the years, & this was the best experience. More
Good deal on a great car, with professional service. Dan Bryant and Michael Masri worked to find us what we needed and to give us a great experience. We came to see one vehicle and left with a different Dan Bryant and Michael Masri worked to find us what we needed and to give us a great experience. We came to see one vehicle and left with a different one that was better for us and our family. They were patient and diligent. More
Excellent customer service Everyone is always very helpful and informative on what’s going on with my vehicle. Service is always fast and simple. I would also like to mention te Everyone is always very helpful and informative on what’s going on with my vehicle. Service is always fast and simple. I would also like to mention terry he always has a smile on his face and willing to help and answer all questions, great customer service. More
Excellent Customer Service A couple of weeks ago I came by and Salesman Paul Vera helped me with test driving the Acadia. Paul was awesome he answered all my questions and didn A couple of weeks ago I came by and Salesman Paul Vera helped me with test driving the Acadia. Paul was awesome he answered all my questions and didn't pressure me. I am the type that hates to be pressured so this was very refreshing. In the end I did purchase a new Acadia and had an awesome experience with everyone at Frank Brown. Thanks to all that helped! More
Quick oil change I have been a customer to frank brown Honda since I moved to lubbock for college. Frank Brown has been able to accommodate me whenever I stop in for s I have been a customer to frank brown Honda since I moved to lubbock for college. Frank Brown has been able to accommodate me whenever I stop in for simple maintaince such as oil changes to a full repaint and engine block replacement of my vehicle. The service advisors remember me and are always friendly upon my arrival. Thank you for taking care of me so well over these years and the continuing years. More
Wonderful as Expected A few years ago we met with Phil Richardson through a reference. We walked away with a brand new Honda CRV that week!! Fast forward a couple of years A few years ago we met with Phil Richardson through a reference. We walked away with a brand new Honda CRV that week!! Fast forward a couple of years and as our family is growing by 4 little feet, we needed something bigger and knew that we needed to go back to Frank Brown. Phil did not disappoint and we are now the proud owners of a brand new Honda Pilot. Many thanks to Phil for all of his help this week, I’m excited for our family to have a new vehicle to call our own! More
Thank you J R Gilvin was extremely helpful with finding a Honda Civic hatchback for my wife and a GMC Sierra crew cab fo me. Thank you for such a nice exp J R Gilvin was extremely helpful with finding a Honda Civic hatchback for my wife and a GMC Sierra crew cab fo me. Thank you for such a nice experience shopping for a vehicle. More
Fast and Amazing Customer Service We always have an amazing experience at Frank brown. We drive an hour and a half just to get the wonderful service we have come to love. We are in and We always have an amazing experience at Frank brown. We drive an hour and a half just to get the wonderful service we have come to love. We are in and out quickly and are treated so well! The customer service is always exceptional! More
Recall maintenance The guys were thorough, and completed the job in a timely manner. I enjoyed the shuttle service, plus they were extremely helpful to answer any questi The guys were thorough, and completed the job in a timely manner. I enjoyed the shuttle service, plus they were extremely helpful to answer any questions I may have had. More
Oil change Friendly staff and never trying to rush you out. They take the time to assist. Appreciate them!! I only go there for my oil changes. Friendly staff and never trying to rush you out. They take the time to assist. Appreciate them!! I only go there for my oil changes. More