Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
Vehicles
4.7
4,358 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,358 reviews

March 09, 2024

Good The service was the same as it always is good nothing outstanding just routined More

by Missj2478
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 08, 2024

We have two Hondas and will not take them anywhere but to Frank Brown Honda Service. They always treat us nice and get us in and out as quickly as possible. Very nice service people. More

by Idakb
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Mar 08, 2024 -

Idakb responded

Frank Brown Honda delivers top notch service every time we have our Hondas serviced. We wont take them anywhere else for service.

Mar 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 08, 2024

Great Service. Super nice people and courteous. Fixed everything in a timely manner and even answered a few questions that I had. More

by codiwiley2007
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
Report | Print
Mar 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 08, 2024

Very courteous and friendly ! ?? Norma is such a sweet and knowledgeable sales person. Enjoy her very much!?? More

by kdscott62
Recommend Dealer
Yes
Employees Worked With
Norma Ramirez, Norma Ramirez
Report | Print
Mar 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 08, 2024

Robby was very helpful and knowledgeable on the vehicle we were interested in. Finalizing the purchase was fast and easy. More

by Cwpromark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robby Phillips, Robby Phillips
Report | Print
Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 07, 2024

Ricardo was on the used car lot when my husband and I drove up to look at vehicles. It was extremely cold that day, and the wind was blowing hard. I pulled up and asked about used Acadias. He began to sh More

by smgmorris
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria, Ricardo Alegria
Report | Print
Mar 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 06, 2024

Quick, easy, and military discount made the experience great The service was really good. I appreciate I was valued as a military personnel, and the service was quick. More

by stacey.singh03
Recommend Dealer
Yes
Employees Worked With
I am not sure
Report | Print
Mar 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 05, 2024

They took care of everything we needed in a timely manner and kept us informed of the status. More

by caj123r
Recommend Dealer
Yes
Employees Worked With
Sammy
Report | Print
Mar 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

March 05, 2024

I visited 5 different dealerships Frank Brown was by far the best. My salesman new the product and was by far more professional than any of the others. He was probably the best salesman I have bought a vehi More

by craigchapman23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Mckinze
Report | Print
Mar 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 04, 2024

Very fast and efficient Was able to get it all done with emails, DocuSign and phone calls More

by Cecilmarberry
Recommend Dealer
Yes
Employees Worked With
Mike Brown, Mike Brown
Report | Print
Mar 04, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

1
...
32
33
34
...
436