
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Quick and Easy Going Greeted us as soon we arrived to the lot, and helped us get a good deal on trading in our truck not to mention got us a great deal for the new one. De Greeted us as soon we arrived to the lot, and helped us get a good deal on trading in our truck not to mention got us a great deal for the new one. Definitely recommended. More
quick and efficient Met me at the drive quickly. They directed me to lounge and offered me a drink. I was told there were a couple of people in front of me, however it sh Met me at the drive quickly. They directed me to lounge and offered me a drink. I was told there were a couple of people in front of me, however it should not take long. My truck was ready in 25 minutes. I was told about the condition of my vehicle and that they rotated my tires. They saved what could have been a long morning by there efficiency. Thanks More
Fast, friendly, honest! I went in with specific a list of things I wanted, and they went above and beyond to get everything for me at the right price! I went in with specific a list of things I wanted, and they went above and beyond to get everything for me at the right price! More
Great experience!! Everyone was nice and helpful! They made sure I got what I wanted! The paperwork was fast and easy, and my car is beautiful!! Highly recommend. Everyone was nice and helpful! They made sure I got what I wanted! The paperwork was fast and easy, and my car is beautiful!! Highly recommend. More
Oil Change, tire rotation 27 point safety check Dean greeted me at the service door, took my request and processed everything with the help of the technician in less than two hours. The experience w Dean greeted me at the service door, took my request and processed everything with the help of the technician in less than two hours. The experience was great. More
Nice people and a Honest deal My husband and I went by to just price a van, and not really to buy, but the deal and the Odessy sold itself. The sales department never hustled us o My husband and I went by to just price a van, and not really to buy, but the deal and the Odessy sold itself. The sales department never hustled us or tried to talk us into more than we could manage financially. More
Full Service Job The timeliness without having to make an appointment was a big plus. Less than an hour wait with a comfortable waiting room. Plus the convenience of t The timeliness without having to make an appointment was a big plus. Less than an hour wait with a comfortable waiting room. Plus the convenience of their shuttle bus if needed! The only thing that I didn’t care for was they wanted to charge me to rotate my tires. My dealership in Az never charged me for that! More
Outstanding service every time Frank Brown service center always goes above and beyond to provide great automotive service. The cashier, Terry, always does an amazing job helping ke Frank Brown service center always goes above and beyond to provide great automotive service. The cashier, Terry, always does an amazing job helping keep everything on track. More
Great deal on a great car We purchased a used Malibu after a test drive. The sales associate listened to our wish list and worked with us to get the vehicle we wanted. I had no We purchased a used Malibu after a test drive. The sales associate listened to our wish list and worked with us to get the vehicle we wanted. I had not purchased a car in a long time and was worried about a high pressure sales environment. I need not have worried, Albert Botello was great! More
Honest & Efficient Service Center Took my wife's Saturn in for diagnostics because the battery warning light lit up on the dashboard. They could have sold us an expensive alternator bu Took my wife's Saturn in for diagnostics because the battery warning light lit up on the dashboard. They could have sold us an expensive alternator but instead only replaced the worn out serpentine belt. Thank you Ronnie Botello and Frank Brown service department! More