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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,356 reviews
October 01, 2019
Visit on 9/27/19 Brooke’s CRV Everything was fixed as requested and communication was great! The technician explained what they were doing and walked us through what the most like Everything was fixed as requested and communication was great! The technician explained what they were doing and walked us through what the most likely sources of our problem might be. More
by KHTech
Verified CustomerEmployees Worked With
Dean Loveless
October 01, 2019
Dean owned my issue-thank you At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a techn At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a technician to check it out. They took action to get it taken care of and kept the vehicle overnight to complete. Thank you for caring. More
by tabnanc
Employees Worked With
Dean Loveless
September 29, 2019
Oil change Fast and good service. Waiting time was minimal. I use their service all the time. Price is one of the Lowest in the town. Very reliable. Fast and good service. Waiting time was minimal. I use their service all the time. Price is one of the Lowest in the town. Very reliable. More
by akpdun
Employees Worked With
Tony, Terry, Dean
September 28, 2019
Excellent customer service Frank Brown have Great service advisors, along with the best service technicians you could ask for.! I always get honesty and top notch customer serv Frank Brown have Great service advisors, along with the best service technicians you could ask for.! I always get honesty and top notch customer service. More
by Beady
Employees Worked With
Tony Vierra
September 28, 2019
Great Service Always prompt and keep you informed. Easy scheduling, clean workplace, and a pleasure to work with. The price has been right this far, and they were o Always prompt and keep you informed. Easy scheduling, clean workplace, and a pleasure to work with. The price has been right this far, and they were on top of the recent recall. More
by hawkwoot
Employees Worked With
Ronnie
September 28, 2019
Great experience Paul was Friendly, informational, worked with me, also very fast with paperwork . Each step along the way was easy and I felt no pressure. I would def Paul was Friendly, informational, worked with me, also very fast with paperwork . Each step along the way was easy and I felt no pressure. I would definitely go there again to make a car or pickup purchase. More
by stephaniesolfarms
Employees Worked With
Paul Vera
September 25, 2019
service my vehicle Great customer service didn't take long I would definitely recommend Honda service. Had my oil change a cut Honda service they were great everyone wit Great customer service didn't take long I would definitely recommend Honda service. Had my oil change a cut Honda service they were great everyone with excellent great customer care thank you Honda service. More
by latinawomen2007
Employees Worked With
Terry
September 25, 2019
Great buying experience! My car had been totaled which was devastating. I dreaded looking for a replacement, so my daughter offered to contact someone she knew through Faceboo My car had been totaled which was devastating. I dreaded looking for a replacement, so my daughter offered to contact someone she knew through Facebook. I not only found a great car for me, I also made a new friend in Joseph Stalcup at Frank Brown! He found the perfect car for me and made the buying experience comfortable and even fun! More
by Doylene
Employees Worked With
Joseph Stalcup
September 24, 2019
Best place to go Best place to get a car go check the great deals they have they will work with you and the customer service is awesome and the selection they are bett Best place to get a car go check the great deals they have they will work with you and the customer service is awesome and the selection they are better than other dealerships. More
by jay.lo.no.161
Employees Worked With
Ricardo Alegria
September 24, 2019
Quick and painless! J R Gilvin was a very personable and knowledgeable salesman. He helped us find what we wanted and got the ball rolling quickly. Great experience. Than J R Gilvin was a very personable and knowledgeable salesman. He helped us find what we wanted and got the ball rolling quickly. Great experience. Thank you, J R and Frank Brown GMC! More
by sandwtrucking
Employees Worked With
J R Gilvin
