
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Friendly and Efficient The service was very fast and efficient. All of the employees that I met were helpful, happy, and extremely welcoming. I feel very comfortable coming The service was very fast and efficient. All of the employees that I met were helpful, happy, and extremely welcoming. I feel very comfortable coming back here and getting my car serviced again. More
Honest Went in for regular oil change -- codes showed that I was do for a tire rotation and a brake flush. Dean came in less than five minutes after I had go Went in for regular oil change -- codes showed that I was do for a tire rotation and a brake flush. Dean came in less than five minutes after I had gotten out of my car to let me know that they had done the flush on my 45,000 mile check and so one wouldn't be necessary! I appreciate their honesty. More
Outstanding, as always Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. More
Christy Hernandez Always friendly and thorough. Never disappointed when i go there. So glad I bought my vehicle at Frank Brown and will continue to service it there. Always friendly and thorough. Never disappointed when i go there. So glad I bought my vehicle at Frank Brown and will continue to service it there. More
Amazing purchase experience. Keinan was very professional, positve, and friendly. He took the time to explain the technology that the new vehicle has. The 2020 Terrain had all t Keinan was very professional, positve, and friendly. He took the time to explain the technology that the new vehicle has. The 2020 Terrain had all the items I had been looking for, and I did not have to go to Dallas to get it. I like the dealership being so close to my home. More
oil change service I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years I had two vehicles serviced that day quick service, friendly technicians price. I have purchased 3 vehicles from this dealership in the past 9 years More
Great Service They made the processes very fast and efficient. They were friendly and made sure I understood the car and its features. Great place to buy my car. They made the processes very fast and efficient. They were friendly and made sure I understood the car and its features. Great place to buy my car. More
Great service Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and wi Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and will be getting another vehicle from them soon More
My buying experience Ramon Constancio was my main reason for buying from you. He met me on the lot as I pulled up. He showed concern for what I was looking for. He was ver Ramon Constancio was my main reason for buying from you. He met me on the lot as I pulled up. He showed concern for what I was looking for. He was very knowledgable about all the vehicles and what each had to offer. He returned my calls promptly. He never tried to sell me something I did not want .he was very patient and made my buying experience easy and quick. No headaches and hrs. At the lot. I would recommend your dealership to others . And when I'm ready to purchase again. I will be shopping there. Ty RAMON. More
Amazing! I loved the way he treated us while he saw us in the lot. There was nothing less than treating nicely. Not once were they rude when we would be very a I loved the way he treated us while he saw us in the lot. There was nothing less than treating nicely. Not once were they rude when we would be very anticipated about are questions. More