
Frank Brown Auto and Truck Ranch
Lubbock, TX
Filter Reviews by Keyword
By Type
Showing 4,356 reviews
Great car buying experience We were treated with expert service and honesty mixed with courtesy and efficiency. In the car buying world we found that to be a rare but excellent We were treated with expert service and honesty mixed with courtesy and efficiency. In the car buying world we found that to be a rare but excellent combination. Our test driving experience was very informative. Our side by side car comparison with financial details was superb. We were able to purchase our automobile in a very timely manner with limited downtime and no waiting. The process was very seemless. We would highly recommend Frank Brown Honda for your next auto purchase . More
Excellent service Called for an oil change that was covered by my extended warranty they got me that afternoon and had me taken care of in about 15 minutes. Service adv Called for an oil change that was covered by my extended warranty they got me that afternoon and had me taken care of in about 15 minutes. Service advisor was extremely nice and professional. If all my service experiences are like this one I will look forward to coming back. More
Service on new pickup Bought a new GMC truck from Frank Brown. The salesman Kienan contacted me back after I went on website and asked some questions. Other GMC dealerships Bought a new GMC truck from Frank Brown. The salesman Kienan contacted me back after I went on website and asked some questions. Other GMC dealerships did not respond, so I appreciated Frank Brown for doing so. Searched hundreds of trucks and found exactly what I wanted at this dealership. The sales went smoothly as well as financing this truck. I would recommend Frank Brown and Kienan Beasley for all your car buying needs. They will work to find what you want. PS. Two months later I returned and purchased my wife a car. More
Convenient We found the car we wanted online and called dealership. Salesman was very nice and extremely helpful. He did his best to get us a great deal. We found the car we wanted online and called dealership. Salesman was very nice and extremely helpful. He did his best to get us a great deal. More
Oil change The team at Frank Brown Honda are always nice and fast at what they do! I Terry is always sweet and has great customer service. The team at Frank Brown Honda are always nice and fast at what they do! I Terry is always sweet and has great customer service. More
Fantastic Experience Having researched my new car purchase for almost two months, I decided that a 2019 Accord was the car for me. I checked dealers in my area and made co Having researched my new car purchase for almost two months, I decided that a 2019 Accord was the car for me. I checked dealers in my area and made contact with Frank Brown. From the start, Phil Richardson was up front with the process. He guided me through many questions via email and then handled my purchase professionally when I arrived at the dealership. The sales manager Justin answered my questions with integrity. Having been through the new car buying process over a dozen times, this was the first package deal when it came to honest and professional service. I drove 127 milled to make my purchase despite having a local Honda dealer and I can attribute that to my initial contact with Phil. More
Oil change, warranty work! Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. More
Great Dealership Great customer service. Had the best deals around the area for the vehicle I wanted. Quick and fast service. Left as a highly satisfied customer. Great customer service. Had the best deals around the area for the vehicle I wanted. Quick and fast service. Left as a highly satisfied customer. More
Awesome! Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far More
Amazing service with amazing people Helped me find a vehicle I wanted at a price I could comfortably afford. Very happy with the service and my vehicle. Would come back here again and Helped me find a vehicle I wanted at a price I could comfortably afford. Very happy with the service and my vehicle. Would come back here again and highly recommend them. More