Frank Brown Auto and Truck Ranch

Great Customer Service! John Carlo was great to work with! I was a remote customer and John made the process smooth and easy. When I arrived at the dealership I took a quick John Carlo was great to work with! I was a remote customer and John made the process smooth and easy. When I arrived at the dealership I took a quick test drive and they got me right into financing. The financing manager was friendly and again everything went smooth and quick! I will be back to purchase another vehicle soon. More

Oil change, tire rotation and recalls An unplanned extended stay in Lubbock lead me to Frank Brown Honda for general service on my Honda Odyssey van. The service advisor was prompt, polite An unplanned extended stay in Lubbock lead me to Frank Brown Honda for general service on my Honda Odyssey van. The service advisor was prompt, polite and professional. He was able to have my vehicle recalls fixed while there. A ride was offered to take me to and from the local hotel my family and I were staying. All the staff at Frank Brown service department was excellent. Will return again. More

Excellent service Blake and Micheal were very helpful, and made everything go smoothly with my purchase. From the test drive and review of the vehicle, plus they made u Blake and Micheal were very helpful, and made everything go smoothly with my purchase. From the test drive and review of the vehicle, plus they made us feel confident about Honda and the service to their customers. We love our new HRV! More

Routine maintenance Everyone at Frank Brown has been very friendly and courteous..... The entire experience from buying to the routine maintenance after the purchase has Everyone at Frank Brown has been very friendly and courteous..... The entire experience from buying to the routine maintenance after the purchase has been very pleasant..... I would definitely recommend them to my family and friends! More

Oil Change and Inspection Very fast service. Inspection seemed very thorough and I have confidence in the report. Need to make another road trip soon, and now I feel the car Very fast service. Inspection seemed very thorough and I have confidence in the report. Need to make another road trip soon, and now I feel the car is road worthy. More

Love Frank Brown Honda Great service, reasonable prices, great people. I won’t go anywhere else, they take great care of me and my car and very reasonable prices. Great service, reasonable prices, great people. I won’t go anywhere else, they take great care of me and my car and very reasonable prices. More

Purchase of 2019 Honda CRV It was an exceptionally pleasant experience. My salesman Robbie Phillips was superb! He was very knowlegable and helpful explaining everything with It was an exceptionally pleasant experience. My salesman Robbie Phillips was superb! He was very knowlegable and helpful explaining everything with a kind and friendly attitude. More

Honda Service My visit this time was exceptional! Oil change performed and had no problems. Love this dealership and the Honda Service team! Thanks for always havin My visit this time was exceptional! Oil change performed and had no problems. Love this dealership and the Honda Service team! Thanks for always having a smile when I bring my car for service! More

Not happy Supposed to be trained Honda mechanics. A lot of my time was waisted. And now I have over a $1500.00 a/c in a 2008 Honda. Better off going somewhere Supposed to be trained Honda mechanics. A lot of my time was waisted. And now I have over a $1500.00 a/c in a 2008 Honda. Better off going somewhere else More

Great job Amazing service each and every time we go. We have 6 vehicles in our family from fun and would shop no where else we have purchased no where else for Amazing service each and every time we go. We have 6 vehicles in our family from fun and would shop no where else we have purchased no where else for the past 10 years More