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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,357 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

October 30, 2019

Friendly smiles With this being my second time dealing with Honda my experience has been great. No pressure. My salesman Blake was awesome,friendly and a great help More

by lhanna7946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
Oct 31, 2019 -

Frank Brown Auto and Truck Ranch responded

lhanna7946, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 30, 2019

Its a good car dealership! Thank ya'll so much i love my car one day ill get an upgrade when i can afford it but probably not soon! Lol. More

by Sadebates113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
Oct 31, 2019 -

Frank Brown Auto and Truck Ranch responded

Sadebates113, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 30, 2019

Super people! Tyson Hall rocks. Very professional. We needed a car after ours was totaled. He answered our questions, didn't push it and made the process as seaml More

by cindin41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Oct 31, 2019 -

Frank Brown Auto and Truck Ranch responded

cindin41, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 30, 2019

Very pleased They got me the truck I wanted at the price I needed. This is the second truck I have purchased from Frank Brown great experience both times. My sales More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barjas
Oct 31, 2019 -

Frank Brown Auto and Truck Ranch responded

Kevin, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 30, 2019

Thanks to Philip all went as plan great person to know We have do business Mr. Philip Jenson for a long time. Great individual look out after the sale and keeps us us informed , great person to work with More

by NAVARROSPEEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy , Philip Jansen
Oct 31, 2019 -

Frank Brown Auto and Truck Ranch responded

NAVARROSPEEDY, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2019 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 30, 2019

Professional - Easy Process Great inventory to choose from, very professional staff. Tyson was great to work with, I highly recommend him to all other buyers. The overall proce More

by brandon_and_shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Oct 31, 2019 -

Frank Brown Auto and Truck Ranch responded

brandon_and_shannon, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 29, 2019

Very happy Phillip did a great job taking care of us. We had a good idea of what we were looking for and he helped us find the right car for us! More

by ryan@colvilleag.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Oct 31, 2019 -

Frank Brown Auto and Truck Ranch responded

ryan@colvilleag.com, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 25, 2019

Excellent Car Buying Experience My car buying experience was excellent. They listened to what I was looking for and found me a vehicle which met all my needs. There were no pushy t More

by Car Shop Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
Oct 28, 2019 -

Frank Brown Auto and Truck Ranch responded

Car Shop Girl, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 25, 2019

Frank Brown Honda service Frank Brown Honda service always does a great job. I took our Honda CRV in to have the battery checked out. The service team ran some tests and found More

by scotthartsfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless and Terry Perkins
Oct 28, 2019 -

Frank Brown Auto and Truck Ranch responded

scotthartsfield, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 25, 2019

Great Service Department The staff are very friendly and helpful. Tony was great to let me know exactly what was going on with my car and how long it would take to fix it. I More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Terry
Oct 28, 2019 -

Frank Brown Auto and Truck Ranch responded

Happybuyer, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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