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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,356 reviews
December 10, 2019
Friendly good service and quick As a repeat customer have been satisfied with all employees. I intend to be a repeat customer in buying another vehicle and using service department As a repeat customer have been satisfied with all employees. I intend to be a repeat customer in buying another vehicle and using service department. More
by shorterandsweet1
Verified CustomerEmployees Worked With
Phillip Richardson
December 10, 2019
Oil change and tire rotation They were fast, friendly and professional! I would recommend them to anybody. I dropped it off and picked it up at my convenience. Thanks guys! They were fast, friendly and professional! I would recommend them to anybody. I dropped it off and picked it up at my convenience. Thanks guys! More
by Britt
Employees Worked With
Sammy
December 10, 2019
Service at Frank Brown I utilized the service department for a recall assessment and it was quick, easy, and the personnel were kind and professional. We also bought a new t I utilized the service department for a recall assessment and it was quick, easy, and the personnel were kind and professional. We also bought a new truck and Philip was great in helping us through the process! More
by ccloud
Employees Worked With
Philip Jansen, Kienan Beasley
December 10, 2019
Fantastic From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me eve From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me every time I come in, and is always in a great mood. He is a huge asset 2 the service department! Thank you, Terry! More
by rondaeade
Employees Worked With
Terry
December 10, 2019
Honda car maintenance Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job More
by Bob 1953
Employees Worked With
Dan Bryant
December 10, 2019
Salesman friendly and knowledgeable We are from Odessa and were in Lubbock to visit our daughter. We stopped by the dealership to browse and Caleb was most helpful. We ended up with a We are from Odessa and were in Lubbock to visit our daughter. We stopped by the dealership to browse and Caleb was most helpful. We ended up with a new truck that night. More
by R Freeman
Employees Worked With
Caleb
December 09, 2019
Awesome Dayne was fabulous at helping me get into the perfect car. The finance guys worked fast and I even had my car delivered to me on a SUNDAY! SO happy wi Dayne was fabulous at helping me get into the perfect car. The finance guys worked fast and I even had my car delivered to me on a SUNDAY! SO happy with my new car! More
by Heather Latzel
Employees Worked With
Dayne O'Reilly
December 09, 2019
New Car Great service and hassle free car buying experience with great staff who made it easy. My sales guy even preset all my radio stations from my presets Great service and hassle free car buying experience with great staff who made it easy. My sales guy even preset all my radio stations from my presets in my trade in! More
by baycock
Employees Worked With
Dylan Ott, Kienan Beasley
December 09, 2019
Bought Honda Elite Van Dan was great to deal with. Very helpful, courteous, and knew what he was talking about. I would definitely do business again with him. Excellent! Dan was great to deal with. Very helpful, courteous, and knew what he was talking about. I would definitely do business again with him. Excellent! More
by dlwilson
Employees Worked With
Dan Bryant
December 09, 2019
Customer satisfaction Both salesmen we dealt with obviously wanted our business & worked with us on making a good deal. We felt like they really cared about us & getting o Both salesmen we dealt with obviously wanted our business & worked with us on making a good deal. We felt like they really cared about us & getting our satusfaction. More
by Rays54
Employees Worked With
Robby Phillips & Dillon ?
