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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,356 reviews
December 27, 2019
Awesome Service Tony and Dean always take care of my auto needs. Top notch customer service. Better than 5 minute oil change formally known as Bolton’s.😀 Keep Up the Tony and Dean always take care of my auto needs. Top notch customer service. Better than 5 minute oil change formally known as Bolton’s.😀 Keep Up the good work. I’ll be back on the 1st of January. More
by grantfisherchirfsfan#15
Verified CustomerEmployees Worked With
Dean Loveless and Tony
December 25, 2019
Great experience Everyone we came in contact with were great to work with. I'd recommend anyone to go to Frank Brown to purchase a new vehicle. Everyone we came in contact with were great to work with. I'd recommend anyone to go to Frank Brown to purchase a new vehicle. More
by NICKOLE.SIMP
Employees Worked With
Rob Phillips
December 25, 2019
Service of a tire pressure problem Tire was new however it would not keep the correct air pressure. The service center tried to find the leak but could not find it. Thanks for your effo Tire was new however it would not keep the correct air pressure. The service center tried to find the leak but could not find it. Thanks for your efforts, I made it to Austin on time, however the tire still leaks air, and I had to add air two more times on my way to Austin. Thank you to all who help get me back on the road again on Dec 23rd. I really appreciate your support!! More
by Larry S
Employees Worked With
Sorry I am bad with names
December 24, 2019
disaster I spent $1k+ check engine light goes off on my way home. Rented car to see family in Christmas $360. Lousy customer service. Will they make it better? I spent $1k+ check engine light goes off on my way home. Rented car to see family in Christmas $360. Lousy customer service. Will they make it better? More
by hoping they will make it good
December 24, 2019
It was a very good ! Salesman was helpful and financing was easy to work with ! Overall it make pick up buying a great experience !! I would recommend frank brown and it Salesman was helpful and financing was easy to work with ! Overall it make pick up buying a great experience !! I would recommend frank brown and it’s staff to anyone buying a vehicle vehicle! More
by ajokertowing
Employees Worked With
J R Gilvin
December 23, 2019
Great! Everyone was so nice. Enjoy the convenience of the waiting room! Fair price for an oil change and tire rotation .There was a wait but was worth Everyone was so nice. Enjoy the convenience of the waiting room! Fair price for an oil change and tire rotation .There was a wait but was worth More
by kklangford
Employees Worked With
Man that i checked me out, was very nice!
December 23, 2019
Quality Service Frank brown honda provides quality service to all my honda vehicles. They do provide timely response and great customer service as you drive in the se Frank brown honda provides quality service to all my honda vehicles. They do provide timely response and great customer service as you drive in the service bay. On a regular day, 30 mins is what it takes to have an oil change. Overall, I am very satisfied with the services i receive. More
by nazer_dagani
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria, Albert Botello
December 22, 2019
Top Notch I am always treated well, from check-in to check-out. Robert the driver takes and picks me up safely, courteously and is always personable. Terry the I am always treated well, from check-in to check-out. Robert the driver takes and picks me up safely, courteously and is always personable. Terry the cashier is always professional and friendly. I would go nowhere else for service of my Honda. More
by annapete
Employees Worked With
Terry the cashier, Robert the driver.
December 21, 2019
Amazing service After a lengthy search, we found someone who was not just helpful but gave us a great deal. Great customer service, great car, great deal. Thank you After a lengthy search, we found someone who was not just helpful but gave us a great deal. Great customer service, great car, great deal. Thank you More
by missingyou192003
Employees Worked With
Costianilo
December 20, 2019
My Experience! I needed my car in two days but it took 3. However the problem was the shipper of the parts. They took my needs seriously and worked to get me a goo I needed my car in two days but it took 3. However the problem was the shipper of the parts. They took my needs seriously and worked to get me a good price. Overall, good service!! More
by Papaw
Employees Worked With
Kienan Beasley
