
Frank Brown Auto and Truck Ranch
Lubbock, TX
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New truck purchase Awesome service and customer relations. Kiernan went overboard to assist me and work through the process. Did a great job of going over the vehicle Awesome service and customer relations. Kiernan went overboard to assist me and work through the process. Did a great job of going over the vehicle features as well. More
This was the best experience I ever had. This was so easy and quick and I will for sure have Frank Brown change my oil in the future. They changed my oil and inspected the car and it was rea This was so easy and quick and I will for sure have Frank Brown change my oil in the future. They changed my oil and inspected the car and it was really fast with very short wait time. I enjoyed visiting with others in the waiting area for a few minutes. Very courteous staff. Nice waiting area. They did a great job! More
Great service Customer service was great!!! Helpful and quickly found exactly what I wanted!!! And the price was excellent!!! I'd recommend you company to anyone n Customer service was great!!! Helpful and quickly found exactly what I wanted!!! And the price was excellent!!! I'd recommend you company to anyone needing a car!! More
Great experience I had a great experience with a salesman names Paul Vera. This is the second vehicle I have purchased from Mr Vera. He is very pleasant and a good sal I had a great experience with a salesman names Paul Vera. This is the second vehicle I have purchased from Mr Vera. He is very pleasant and a good salesman. I was looking for the Honda Ridgeline, 2020. Paul said he would call me as soon as a 2020 Ridgeline RTL-E hit the lot, and he did!! As needed I will call on Paul Vera at Frank Brown More
Oil Change Routine oil change visit— As usual, everything went great! A smooth and quick service. Who needs Take 5 when the dealership can change it just as quic Routine oil change visit— As usual, everything went great! A smooth and quick service. Who needs Take 5 when the dealership can change it just as quickly? More
Thorough They were very quick, efficient, and explained everything in detail. Can’t ask for better service at such a great price! Also enjoy television and fre They were very quick, efficient, and explained everything in detail. Can’t ask for better service at such a great price! Also enjoy television and free WiFi More
Excellent customer service!! Very courteous and helpful. Ronnie always works hard to get me in and out of service as quickly and as efficiently as possible. Very glad he is my ser Very courteous and helpful. Ronnie always works hard to get me in and out of service as quickly and as efficiently as possible. Very glad he is my service advisor. More
Excellent Service David Charleboise was very helpful and informative. He assisted with everything from finding the correct bed cover to scheduling it for install. I f David Charleboise was very helpful and informative. He assisted with everything from finding the correct bed cover to scheduling it for install. I found him to be very professional and would recommend the service center to anyone who asks. More
New Truck Great dealership to work with. Being from Austin, the staff at Frank Brown could teach a thing or two back in the city. JR was extremely helpful d Great dealership to work with. Being from Austin, the staff at Frank Brown could teach a thing or two back in the city. JR was extremely helpful during the intire sales purchase. Walked us throughout the process. He's definitely a great rep for the dealership. Sadly, I cannot remember the gentleman's name in financing. He too did an outstanding job. More
Smooth & Easy This is the fourth vehicle purchased through Frank Brown by this Owen family. We started looking for a new vehicle in October. Kienan was informative This is the fourth vehicle purchased through Frank Brown by this Owen family. We started looking for a new vehicle in October. Kienan was informative and patient as we looked and compared pricing at other dealerships. It was the great customer service that brought us back. More