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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,356 reviews
January 08, 2020
Mike Brown was honest helpful and very pleasant to work with I pulled up and Mike Brown was very friendly and not pushy at all. When the vehicle I came to look at was already sold, he asked if I might be interes I pulled up and Mike Brown was very friendly and not pushy at all. When the vehicle I came to look at was already sold, he asked if I might be interested in a similar vehicle. I told him exactly what I wanted to buy and he guided me to another vehicle that I not only liked, but I bought it. The finance person was also great to work with and he made all the paperwork go fast, and easy to understand. I would highly recommend this dealership and Mike Brown to everyone! Thanks-----Dan Cantore More
by dcantore
Verified CustomerEmployees Worked With
Mike Brown
January 08, 2020
You gave me the correct wiper blade for the long side but the short side was an inch too long. Nothing a knife couldn’t fix but that was interesting. the short side was an inch too long. Nothing a knife couldn’t fix but that was interesting. More
by Hondakid
Employees Worked With
Ricardo Alegria
January 08, 2020
Always great and rapid service. Also good WiFi and friendly staff. Never been disappointed in my many times of dealing with Frank brown Honda service department.. friendly staff. Never been disappointed in my many times of dealing with Frank brown Honda service department.. More
by africamarkw
Employees Worked With
Albert Botello
January 04, 2020
Emissions leak Very knowledgeable Personnel friendly let me know what was wrong with my truck and when it would be ready and yes I would recommend the service who ar Very knowledgeable Personnel friendly let me know what was wrong with my truck and when it would be ready and yes I would recommend the service who are the customers More
by paul.singleterry
Employees Worked With
Ronnie Botello
January 04, 2020
Great Friendly service RONNIE always greets us with a smile and listen to our concerns and assures us that it will be taken care of. Terry always goes over the report and k RONNIE always greets us with a smile and listen to our concerns and assures us that it will be taken care of. Terry always goes over the report and kindly goes over any concerns when checking us out keep up the good work 👍 More
by raymarmolejo4
Employees Worked With
Ronnie Botello, Terry
January 03, 2020
Perfect customer service Great communication and pricing! 5 stars! Really enjoyed the process. They are very helpful and worked with me all the way through the process. Grea Great communication and pricing! 5 stars! Really enjoyed the process. They are very helpful and worked with me all the way through the process. Great job. More
by jstconcretetexas
Employees Worked With
Philip Jansen
January 03, 2020
Awesome Excellent service and experience. Phil was friendly and professional. We felt like he helped discuss our options and also helped us get a great deal. Excellent service and experience. Phil was friendly and professional. We felt like he helped discuss our options and also helped us get a great deal. Thank you. This is my third Honda. More
by tgriffkimball
Employees Worked With
Phillip Richardson
January 03, 2020
Always great service I have purchased over 20 cars from Frank Brown. They always treat me right, whether I was buying cars for my business or personal cars. As long as I n I have purchased over 20 cars from Frank Brown. They always treat me right, whether I was buying cars for my business or personal cars. As long as I need cars I will buy from Frank Brown. More
by dougstroud33
Employees Worked With
Dan Bryant
January 03, 2020
Oil change The are always polite and friendly staff. Did not take very long to get serviced. They are always nice and helpful even when checking out. Great job! The are always polite and friendly staff. Did not take very long to get serviced. They are always nice and helpful even when checking out. Great job! More
by Sandrena
Employees Worked With
Jordan Martinez was the tech
