Frank Brown Auto and Truck Ranch

My only experience has been with the service department, and from start to finish they were great. They were informative, patient, and very friendly. I will definitely bring my GMC back here for servicing. and from start to finish they were great. They were informative, patient, and very friendly. I will definitely bring my GMC back here for servicing. More

They are always so friendly and professional! I was in and out in about an hour, so it was very convenient. They have great customer service! and out in about an hour, so it was very convenient. They have great customer service! More

Convenient, Professional, No Hassle We have purchased vehicles from Frank Brown Truck Ranch since moving back to Lubbock 12 years ago. In fact we bought a 2010 Yukon Denali from their we We have purchased vehicles from Frank Brown Truck Ranch since moving back to Lubbock 12 years ago. In fact we bought a 2010 Yukon Denali from their website as we were moving back, so we would have a car for my wife on arrival. Philip Jansen is a great help with any purchase you may want to make ! Deals are good .. Professional staff... Best GMC vehicles.... More

Frank Brown has always proved the best support for our vehicles all trucks. It has always help us when we bring the truck in for service. It’s service department is the best vehicles all trucks. It has always help us when we bring the truck in for service. It’s service department is the best More

There is no other plac I rather do business when it comes to My experience at Frank Brown Honda Dealership is always up and beyond the customer experience. My Salesman Phil Richardson listens and understands me My experience at Frank Brown Honda Dealership is always up and beyond the customer experience. My Salesman Phil Richardson listens and understands me needs and works with me to find exactly what I am looking for. The Sales Manager Michael works with me to get the best financing and payment plans to meet my needs, The Finance Manager Chris takes it even up a notch in making the loan paperwork as breeze. I am a repeat customer. They recognize and call me by name, The entire sales team works together to meet the human connection when dealing with customers. It was pleasant observing Michael coaching a new salesman in making the right presentation to meet the needs of his customer, A great experience to observe. More

This is our 3rd vehicle we purchased from Frank Brown. Just like the previous two times, the service was excellent and the salesman’s knowledge of the vehicle was impressive Just like the previous two times, the service was excellent and the salesman’s knowledge of the vehicle was impressive More

Great customer service, great work completed. Great facilities to wait in and shuttle service if you need it. The fastest completion of service I have ever seen. They had me in and out and took the ti facilities to wait in and shuttle service if you need it. The fastest completion of service I have ever seen. They had me in and out and took the time to explain what they did and found. Great people and great place. More

Timely and great service! They do exactly what you need them to do without trying to sell you unnecessary additional services. I am very satisfied with the service job. them to do without trying to sell you unnecessary additional services. I am very satisfied with the service job. More

Needed to get a airbag recall taken care of. I called and talked with Tony that morning, he said bring it in and we will get it done. The shuttle car driven by Robert was excellent. Dropped me off at work an talked with Tony that morning, he said bring it in and we will get it done. The shuttle car driven by Robert was excellent. Dropped me off at work and picked me up when the replacement was finished. Very good service!! More

Getting an oil change is quick and easy. The service people are helpful. Sammy Perez was able to get a repair on my Acadia done, and the expense was minimal. I have really enjoyed having my vehicle serv people are helpful. Sammy Perez was able to get a repair on my Acadia done, and the expense was minimal. I have really enjoyed having my vehicle serviced at Frank Brown. More