Frank Brown Auto and Truck Ranch

Dean and Terry took really good care of me. Always a pleasure and they treat me well every time I need service. Nice and quick. pleasure and they treat me well every time I need service. Nice and quick. More

B-1 service oil change, inspecting brakes, belts, tires, fluids, rotating tires, etc. Very fast and convenient and the service and parts guy walked out into the waiting area and found me - no shouting of a fluids, rotating tires, etc. Very fast and convenient and the service and parts guy walked out into the waiting area and found me - no shouting of a name. I appreciate this personal touch as I have a hearing loss. Thanks More

The wait time was a little lengthy but the service was great as always. Terry helped us and was awesome and even called me to tell me he saved my daughter’s toy she left behind from going into the trash. great as always. Terry helped us and was awesome and even called me to tell me he saved my daughter’s toy she left behind from going into the trash. Only thing that would make our visits better would be shorter wait times. More

FastEr service than I was told. People were friendly and easy to work with. The experience was good on all counts. Thank you. 5 stars easy to work with. The experience was good on all counts. Thank you. 5 stars More

Excellent Service I will most definitely bring my van to this dealership and recommend it to friends. Staff was very friendly and knowledgable. The time from when I d I will most definitely bring my van to this dealership and recommend it to friends. Staff was very friendly and knowledgable. The time from when I dropped off my van and picked up was great. More

The best service in the area, awesome and friendly staff!!! Brought my vehicle in for an oil change and tire rotation. Tony was very helpful and knowledgeable when I dropped off my vehicle. He explained every Brought my vehicle in for an oil change and tire rotation. Tony was very helpful and knowledgeable when I dropped off my vehicle. He explained everything to me. When I came to pickup my vehicle Terry was very friendly as always. Everyone was very friendly and helpful from drop off to pick up. More

j johnson This is the third vehicle I have purchased from this dealership. I have visited other places but always go back to the best place in Lubbock. They a This is the third vehicle I have purchased from this dealership. I have visited other places but always go back to the best place in Lubbock. They are always willing to work with me on my limited budget and seem to find the best car available. The staff are always friendly and courteous and go the extra mile. Thank you so much More

1-20-20 visit to Frank Brown. I take my 2013 Honda CRV to Frank Brown for all oil changes and tire rotation. The service representatives are always very friendly, courteous, and h I take my 2013 Honda CRV to Frank Brown for all oil changes and tire rotation. The service representatives are always very friendly, courteous, and helpful. Terry, the person who handles the check out procedures, reviews the evaluation done on my vehicle, explains any problems that were discovered, and readily answers any and all of my questions. I have always been very pleased with the services provided at Frank Brown. When it is time to purchase a new vehicle, I plan to buy that vehicle at Frank Brown Auto and Truck Ranch. More

Excellence You guys are simply the best! I am always treated with respect and everyone is so friendly. The shuttle service is prompt, and the driver is so nice You guys are simply the best! I am always treated with respect and everyone is so friendly. The shuttle service is prompt, and the driver is so nice. More

Took car in for regular maintenance. (Oil change, Tire rotation). Service Dept.,(Dean and Terry) , very knowledgeable, professional and polite. Great people from sales to service. rotation). Service Dept.,(Dean and Terry) , very knowledgeable, professional and polite. Great people from sales to service. More