
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Service personnel are always helpful and pleasant. I travel 3 hours to come for service and I am always taken care of in an expeditious manner. Very knowledge staff. travel 3 hours to come for service and I am always taken care of in an expeditious manner. Very knowledge staff. More
went in to see if my vehicle was needing an new air filter. I called Frank Brown the day 1/23 and spoke to Terry to ask about my oil change and maybe an air filter. He let me know your hours and to bring it in I called Frank Brown the day 1/23 and spoke to Terry to ask about my oil change and maybe an air filter. He let me know your hours and to bring it in next day to check the air filter to be sure. when I arrived on friday afternoon 1/24 about 4:30 the technician checked my vehicle and it was in fact due for an oil change. I was very impressed I was in and out before 6pm. I want to keep my GMC Terrain "Selena" in tiptop shape and Frank Brown has taken care of us since we got her in December 2019 after a car wreck I was not at fault at. From Kienan Beasley to your service department, We are very happy with Frank Brown. We may be in the market for a used car in the near future for our teenage ,newly licensed son..YIKES but I will know who to call ! Dominga H. Arbuckle More
Fast Warranty Repair We purchased a 2019 Acadia Denali from Philip Jansen. We noticed both front windows had snow flake defects caused be de laminating layers of glass. Ro We purchased a 2019 Acadia Denali from Philip Jansen. We noticed both front windows had snow flake defects caused be de laminating layers of glass. Ronnie Botello ordered new factory windows and 2 weeks later installed them. Looks new again ! More
Friendly service. Quick in and out on a PM service. Ronnie always has a good attitude. I bought my truck at this dealership and have always taken it there for the PM service Ronnie always has a good attitude. I bought my truck at this dealership and have always taken it there for the PM service More
Great service I count on Mr. Loveless and the service team to keep my car in top running order as I travel across Texas regularly. Great job! I count on Mr. Loveless and the service team to keep my car in top running order as I travel across Texas regularly. Great job! More
Phillip Richardson was friendly, professional & knowledgeable. He showed great patience with this grandmother while explaining all the technology on the 2020 Honda Odyssey. I won’t hesitate to call knowledgeable. He showed great patience with this grandmother while explaining all the technology on the 2020 Honda Odyssey. I won’t hesitate to call him with additional questions as I get accustomed to my new mini van! More
Satisfied Customer I have not had any previous experience with this dealership. However, the service I received was great and I will definitely consider using Frank Bro I have not had any previous experience with this dealership. However, the service I received was great and I will definitely consider using Frank Brown in the future. More
Quick and easy visit for an oil change . Greeted immediately. Oil change completed in less than 30 minutes. Check out also friendly and efficient staff. immediately. Oil change completed in less than 30 minutes. Check out also friendly and efficient staff. More
Great Experience! We found a vehicle online and drove to Lubbock after work. This had us arriving well after the dealership closed. Albert waited for us and sold us on We found a vehicle online and drove to Lubbock after work. This had us arriving well after the dealership closed. Albert waited for us and sold us on a fabulous vehicle! More
This dealership always greets me promptly, takes care of my requests, and treats me daily. Terry is always helpful and explains my bill completely. Thank you for taking care of my automobile maintenance!!!! my requests, and treats me daily. Terry is always helpful and explains my bill completely. Thank you for taking care of my automobile maintenance!!!! More