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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,356 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,356 reviews

February 05, 2020

I had a great experience once more during the buying process, Mr Paul Vera was very helpful. He was well informed and knowledgeable. Once again great experience at Frank Brown. More

by deacontactor
Recommend Dealer
Yes
Employees Worked With
Paul Vera
Report | Print
Feb 06, 2020 -

Frank Brown Auto and Truck Ranch responded

deacontactor, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 05, 2020

Honda dealership is awesome. Taking my vehicle here assures that service is completed accurately and in a timely manner. Everyone is always polite and respectful. More

by terrire76
Recommend Dealer
Yes
Employees Worked With
Terry Perkins, Tony V, Dan Bryant
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Feb 05, 2020 -

Frank Brown Auto and Truck Ranch responded

terrire76, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

February 05, 2020

Frank Brown is the best,from service,sales & managers.GMCis #1 wouldn’t buy anything else but Gmc from frank brown. Thanks frank brown I will be back in couple years for another gmc More

by GOURDON1973
Recommend Dealer
Yes
Employees Worked With
Dan Bryant, Ricardo Alegria
Report | Print
Feb 06, 2020 -

Frank Brown Auto and Truck Ranch responded

GOURDON1973, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 05, 2020

I have gotten my truck here multiple times. Ronnie is the man and the service is impeccable and timely every time. I would highly recommend them! More

by Jaidyn
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
Feb 06, 2020 -

Frank Brown Auto and Truck Ranch responded

Jaidyn, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 04, 2020

I wasnt asked if I needed a ride back home to wait. I waited there for my vehicle an 1 and a half. 😔 price was good! More

by becherbar68
Recommend Dealer
Yes
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria, Albert Botello
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Feb 05, 2020 -

Frank Brown Auto and Truck Ranch responded

becherbar68, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 04, 2020

JR was very friendly and knowledgeable. He walked me the vehicle features and the On Star registration process. He reminded me to get the first oil change at 5000 miles More

by WMB.425
Recommend Dealer
Yes
Employees Worked With
JR Gilvin
Report | Print
Feb 05, 2020 -

Frank Brown Auto and Truck Ranch responded

WMB.425, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 04, 2020

They were slow on completing the work, but the sales and service people were friendly and let me know what was going on. The service was done well and I would go back. I would just bring a book and settle i More

by JS
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
Feb 05, 2020 -

Frank Brown Auto and Truck Ranch responded

JS, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 03, 2020

Paul Vera was great very professional! gave me no BS straight to the point felt very comfortable working with him 100% would recommend Frank Brown GMC to anyone More

by s3rgio_flor3s
Recommend Dealer
Yes
Employees Worked With
Paul Vera
Report | Print
Feb 05, 2020 -

Frank Brown Auto and Truck Ranch responded

s3rgio_flor3s, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 03, 2020

The staff are professional and courteous. They took the time to explain questions I had about my Honda Odyssey. My work was completed quickly as well. More

by Mike
Recommend Dealer
Yes
Employees Worked With
N/A, Philip Jansen
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Feb 05, 2020 -

Frank Brown Auto and Truck Ranch responded

Mike, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 03, 2020

I love Frank Brown Honda.Every employee are very kind I love Frank Brown Honda. Every employee are very kind . If I change to another car, I’d like to come back here. Thanks a lot~~ More

by SUNFLOWER9022
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 05, 2020 -

Frank Brown Auto and Truck Ranch responded

SUNFLOWER9022, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

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