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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,356 reviews
August 31, 2020
Fast action and good communication. Able to get the new car fast and always available when i want to ask some questions about the car that we are buying car fast and always available when i want to ask some questions about the car that we are buying More
by anything19122
Verified CustomerEmployees Worked With
Phillip Richardson
August 31, 2020
Phillip took care of all my ness and answered all my questions. He was very knowledgeable about about the model truck I was looking at and the package options. questions. He was very knowledgeable about about the model truck I was looking at and the package options. More
by davidz3
Employees Worked With
Philip Jansen
August 29, 2020
The service was only bare minimum of expectations. I assume that the recalls and oil change were performed correctly, but there was not much communication. The technician did over inflate my tires. I ha assume that the recalls and oil change were performed correctly, but there was not much communication. The technician did over inflate my tires. I have no idea if it was nitrogen fill or not. More
by kshagee56
Employees Worked With
unknown
August 29, 2020
The service department was outstanding the best experience I have ever had fixed my car and saved me some money during the Covid crisis good to know there people out there looking out for the smal experience I have ever had fixed my car and saved me some money during the Covid crisis good to know there people out there looking out for the small guy thanks a million Rudy Martinez More
by Rudym4848
Employees Worked With
Tony
August 28, 2020
The service is very good, the fuel pump arrives quickly, and the free pick up service is very convenient. After replacing the fuel pump, my car drove more smoothly. and the free pick up service is very convenient. After replacing the fuel pump, my car drove more smoothly. More
by ehce0812
Employees Worked With
Dean L, Joseph Lamont, and the driver
August 28, 2020
Was looking for a truck I went in and was helped ASAP test drove and picked my truck Eric was really helpful explaining all truck functions y really appreciate all the help test drove and picked my truck Eric was really helpful explaining all truck functions y really appreciate all the help More
by am1mp
Employees Worked With
Eric Miles
August 27, 2020
He was great. Very quick and easy process to get the new ride. The staff seemed honest and friendly. Would definitely return if getting another honda. I'm liking the honda civic alot so far. ride. The staff seemed honest and friendly. Would definitely return if getting another honda. I'm liking the honda civic alot so far. More
by ELTONJHIGGINS
Employees Worked With
Albert Botello
August 27, 2020
Always appreciate the professional service and the expert advice. I bought my CR -v here and will certainly continue to do business withFrank Brown in the future. advice. I bought my CR -v here and will certainly continue to do business withFrank Brown in the future. More
by NM flash
Employees Worked With
Dean and Jerry
August 27, 2020
We are very pleased with the service we received. Great trade in value, great prompt attention. Everyone was very friendly . We received a follow up call today which was very thoughtful trade in value, great prompt attention. Everyone was very friendly . We received a follow up call today which was very thoughtful More
by janeh0
Employees Worked With
Philip Jansen
August 27, 2020
Albert is who we turn to for all of our vehicle purchases. He is always friendly and helpful. Terry in the service department is excellent! purchases. He is always friendly and helpful. Terry in the service department is excellent! More
by ashleyn.cummings17
Employees Worked With
Terry, Albert Botello
