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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,356 reviews
September 22, 2020
Great dealership, plenty of inventory in stock and a very attentive and friendly staff. I would certainly recommend this dealership to all of my family and friends. attentive and friendly staff. I would certainly recommend this dealership to all of my family and friends. More
by randjcafe806
Verified CustomerEmployees Worked With
J R Gilvin
September 22, 2020
They have great customer service every time we go for maintenance or problems wit tire pressure with our car. Fast service in and out hardly and wait time 👍. maintenance or problems wit tire pressure with our car. Fast service in and out hardly and wait time 👍. More
by benv0902
Employees Worked With
Terry, Phillip Richardson
September 22, 2020
They made this purchase easy and stress free. Brian worked hard to get the best deal for me and made sure I was comfortable, answered all my questions. The process was flawless. worked hard to get the best deal for me and made sure I was comfortable, answered all my questions. The process was flawless. More
by gmbell86
Employees Worked With
Brian Cole
September 21, 2020
Probably the fastest and easiest vehicle transaction I have ever made. Literally was in and out in less than 30 minutes financing and all thank to Tyson Hall for a pain free shopping experience. have ever made. Literally was in and out in less than 30 minutes financing and all thank to Tyson Hall for a pain free shopping experience. More
by Bracken1975
Employees Worked With
Tyson Hall
September 21, 2020
Terry took care of me he kept me informed got me a ride called me when it was done, although he seemed a very very busy he still provided extremely good customer service 5 stars to that man and this dealer called me when it was done, although he seemed a very very busy he still provided extremely good customer service 5 stars to that man and this dealership. More
by RYAN LANG
Employees Worked With
Terry cashier guy
September 21, 2020
They made me feel very welcome . The salesman was very polite .They man at the office to sign paperwork sure did explain and made me understand payments polite .They man at the office to sign paperwork sure did explain and made me understand payments More
by argelia.jimenez1970
Employees Worked With
John Baldas
September 19, 2020
My opinion has already been expressed in my written complaint sent to the GMC complaint department at GM headquarters in Detroit to which I have not received a reply. complaint sent to the GMC complaint department at GM headquarters in Detroit to which I have not received a reply. More
by jgoo101749
Employees Worked With
Corey McNeil
September 19, 2020
Great experience, set up a 7:00 am appointment and they put me right in the shop. Had an oil change and tire rotation. The finished all within an hour.Joe the service coordinator was prompt and professiona put me right in the shop. Had an oil change and tire rotation. The finished all within an hour.Joe the service coordinator was prompt and professional. More
by mwisian
Employees Worked With
Kienan Beasley
September 18, 2020
Nice friendly staff. Took my vehicle in they diagnosed the problem and had it fixed within 5 hours. Great service! Will definitely use them again! the problem and had it fixed within 5 hours. Great service! Will definitely use them again! More
by THACUTENYSS1
Employees Worked With
Sammy and Terry
September 17, 2020
I appreciated the information and explanations I received. The shuttle option was great, especially the driver! The confirmation of what needed to be done to my car was always good. received. The shuttle option was great, especially the driver! The confirmation of what needed to be done to my car was always good. More
by jamie.barnard88
Employees Worked With
Loveless
