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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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February 10, 2020

Having visited a different Boucher for same service I was shocked for the outstanding service I received here! Thank you for being so thorough. It was a pleasant surprise. More

by kareenafoulk
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
Feb 11, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing, Kareena! It was our pleasure!

February 07, 2020

Friendly staff! Always honest Since we owned our first VW they have been very knowledgeable and honest and very friendly. I would send friends and family to the service center. More

by EMILLER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Vetos
Feb 11, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Your referrals are greatly appreciated!

February 05, 2020

The service manager stayed in contact with me through out the entire process. From arranging a loaner car to explaining the repairs that were needed, they kept me up to date. More

by sallen85
Recommend Dealer
Yes
Employees Worked With
Corey Vetos
Feb 06, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so happy Corey was able to keep you informed throughout the process! Thank you for sharing!

February 05, 2020

I recieved excellent service at Frank Boucher. I was updated in a timely manner with what they found wrong with my car. I would definitely recommend them. More

by CHAR
Recommend Dealer
Yes
Employees Worked With
Corey Vetos
Feb 06, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad to hear you were kept informed throughout your vehicle being serviced with us, Char! Thanks for the recommendation!

February 03, 2020

Took our Atlas in to have the paint and interior protection and our trailer wiring harness put on. Service department was very friendly and professional. Had my loaner car ready at the door. Servic More

by tonyandterry80
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
Feb 04, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are happy our Service Department was able to take care of your 2019 Atlas! Please feel free to let us know if there is anything else we can help you with!

January 31, 2020

As usual Curt Jenner went above and beyond. My Durango had to be towed to your dealership in the afternoon Curt was able to work my car in the next morning advising that he had to order parts. The next mo More

by rlknoble
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Jan 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for this exceptional 5-star review!

January 30, 2020

Oil Change and Wash Have always taken care of my Jeep JKU in an a timely and excellent fashion. Staff is very friendly. Will keep returning as a customer for sure! More

by FL_DAYTONA_BEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing!

January 30, 2020

My service today at Frank Boucher was such a pleasant experience as usual! The service and sales team was extremely professional and accommodating. They worked as quick as could be expected for the neede More

by SUNSHINE41406
Recommend Dealer
Yes
Employees Worked With
Jackson Ratcliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hill
Jan 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad our Service Team here at Boucher made your experience stress free! Thank you for sharing!

January 29, 2020

Prompt service with great communication throughout. Very friendly staff and clean environment. Would recommend Boucher to anyone that asks. Sales staff is wonderful as well. More

by oshmiller2
Recommend Dealer
Yes
Employees Worked With
Jeremy Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho, Nate Blaser
Jan 30, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for this exceptional review!

January 29, 2020

Friendly, fast and courteous Kudos to Haley Craft in service took care of my vehicle, i could not be any happier with her, Shes Friendly, fast and gets the job done with no proble More

by dbrousil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Craft
Jan 30, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so happy to hear Haley was able to take care of you and all your vehicle needs! Thank you for sharing.

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