Both the sales and service departments performed beyond
my expectations. The sales department immediately fixed a paint flaw that they noticed and I didn't and the service department immediately provided
my expectations. The sales department immediately fixed a paint flaw that they noticed and I didn't and the service department immediately provided a free loaner car while the vw manufacturer gets their infotainment problem resolved.
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by deppich
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Your mention of our sales team proactively addressing that paint flaw and our service department arranging a complimentary loaner shows how we strive to keep you on the road without delays. Hearing you found both your sales experience and the service on your Volkswagen Taos beyond your expectations means a great deal to us.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
The service team at this dealership has always been
friendly, polite, and respectful whenever I have come in to get service done. They keep things affordable without sacrificing quality of work. I woul
friendly, polite, and respectful whenever I have come in to get service done. They keep things affordable without sacrificing quality of work. I would trust them with any vehicle I own.
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by JWEATHERS954
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Knowing you found our service on your Tiguan respectful, quality-focused, and mindful of your budget means a great deal to our service department. We appreciate your trust in us with any vehicle you own.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
Very customer centric
Values the customer experience
Navigates the customers’ needs and places them in a work day friendly environment.
Navigates the customers’ needs and places them in a work day friendly environment.
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by jawalsh624
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Knowing that our service team could tailor your appointment to fit your workday and focus on your needs means a lot to us. We’re glad your Volkswagen Atlas visit felt customer-focused and convenient.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
Took some time to get warranty work approved, but the car
has ran great since we picked it up! Thank you again
has ran great since we picked it up! Thank you again
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by kgmeris
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
We’re glad your Jeep Compass has been running smoothly since the warranty work was completed. Your patience during the approval process and your five-star rating mean a lot to our service department.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
No issues, smooth process, nice waiting area to work and
wait. Friendly team members. Thanks
wait. Friendly team members. Thanks
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by ry1024
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Hearing that the process was smooth and the waiting area comfortable means a lot to our team. We’re glad we could provide a welcoming space and friendly support while servicing your Volkswagen Atlas. Jericho appreciates your kind feedback.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
They are very efficient and friendly.
They know what they are doing and have a great team.
They know what they are doing and have a great team.
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by bigberg00
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Hearing that the service on your Volkswagen Tiguan was efficient and welcoming means a lot to our service team. Our team takes pride in offering expert care with a friendly touch.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
We always have a great experience every time we visit
Boucher. The service department takes care of the updates and maintenance work with professionalism. They are very accommodating and helpful.
Boucher. The service department takes care of the updates and maintenance work with professionalism. They are very accommodating and helpful.
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by dianabeal32
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Your praise for our accommodating, professional maintenance work on your Volkswagen Tiguan is greatly appreciated. Jericho and our service team are pleased we could take care of your updates and upkeep every time you visit.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
Great dealership.
Very knowledgeable, friendly, and accommodating. From their sales representatives, finance personnel and service department, their priority is the
Very knowledgeable, friendly, and accommodating. From their sales representatives, finance personnel and service department, their priority is the customer.
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by dactylmom69
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2026 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Knowing that you found our team knowledgeable, friendly, and accommodating means a lot to us. Our service department is pleased we could prioritize your needs during the service on your Volkswagen Tiguan.
Ryan Arkens
Sales Manager-608-607-3748
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
Jackson and all the staff at Janesville Boucher VW are
the best. No rush, no pressure to purchase. Jackson helps me find the car with the features I want. I’ve purchased 5 cars from Jackson and he makes
the best. No rush, no pressure to purchase. Jackson helps me find the car with the features I want. I’ve purchased 5 cars from Jackson and he makes the whole process so easy. He is my go-to person when I’m looking for a new vehicle. I highly recommend Janesville VW.
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by CKPJWONDER
Verified Customer
Verified Customer
Dec 20, 2025 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ryan Arkens
General Sales Manager
608-757-6150
Friendly atmosphere.
Knowledgeable staff and very accommodating. Takes time to listen to your. concerns and NOT pushy.
Knowledgeable staff and very accommodating. Takes time to listen to your. concerns and NOT pushy.
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by ANNMPERRY
Verified Customer
Verified Customer
May 22, 2025 -
Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We look forward to having you as one of our valued customers for many more years to come!
Ryan Arkens
General Sales Manager
608-757-6150