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Jericho Verriden
Jericho Verriden | Page 37
VW Service Advisor
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
4001 Milton Ave
Janesville, WI 53546
367 Reviews
367 Reviews
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367 Reviews of Jericho Verriden
March 26, 2020
Transparent with prices There is no transparency with the service charges and I rely on the service department to communicate the services needed/recommended. The "works" off There is no transparency with the service charges and I rely on the service department to communicate the services needed/recommended. The "works" offer does not apply to all vehicles. I do not change my own oil, therefore, do not know how many quarts are needed for my car. That is why I bring it for service. When I inquired on why I would have the works, she treated me as if I should have known. There is a lack of clear communication with Jerico. She is always all over the place. I received messages regarding someone else's service for updates. When she applied coupons, she did not apply the most cost-savings option and claimed she didn't know all of the coupons. Jerico had numerous of the coupon mailers next to her when I dropped of my vehicle, which I had a copy of my own to apply. It raises concerns regarding her honesty and displays poor customer service. More
by GUDCRYSTAL
Verified Customer
February 28, 2020
Always professional and courteous!! Work always done in a timely manner. Manager always checks on you and keeps you informed as to where they are with your service a timely manner. Manager always checks on you and keeps you informed as to where they are with your service More
by david_morgan101
Other Employees Tagged: Nate Blaser, Kayce Chesebro, Richard Schmid, Corey Vetos
February 26, 2020
Jericho is always above and beyond!! Shes given me so much good info since I purchased this Jetta TDI sportwagon. I'm new to diesel. Love the service department. much good info since I purchased this Jetta TDI sportwagon. I'm new to diesel. Love the service department. More
by PERADEE
Other Employees Tagged: Kayce Chesebro, Corey Vetos
February 21, 2020
Service my Passat Your new lady that help Jericho, (sorry can't remember her name) was very nice and thorough! I have been coming her for over 10 years. Everyone is alw Your new lady that help Jericho, (sorry can't remember her name) was very nice and thorough! I have been coming her for over 10 years. Everyone is always willing to help! More
by reckman
Other Employees Tagged: Steven Hill, Corey Vetos
February 10, 2020
Having visited a different Boucher for same service I was shocked for the outstanding service I received here! Thank you for being so thorough. It was a pleasant surprise. shocked for the outstanding service I received here! Thank you for being so thorough. It was a pleasant surprise. More
by kareenafoulk
Other Employees Tagged: Kayce Chesebro
February 07, 2020
Friendly staff! Always honest Since we owned our first VW they have been very knowledgeable and honest and very friendly. I would send friends and family to the service center. Since we owned our first VW they have been very knowledgeable and honest and very friendly. I would send friends and family to the service center. More
by EMILLER20
Other Employees Tagged: Corey Vetos
February 03, 2020
Took our Atlas in to have the paint and interior protection and our trailer wiring harness put on. Service department was very friendly and professional. Had my loaner car ready at the door. Servic protection and our trailer wiring harness put on. Service department was very friendly and professional. Had my loaner car ready at the door. Service was done in the same day. Very happy with the care that my 2019 Atlas received. More
by tonyandterry80
Other Employees Tagged: Kayce Chesebro
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