Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Fast, great customer service. Fixed my bug shield in minutes so I didn't have to purchase a new one. Fixed my bug shield in minutes so I didn't have to purchase a new one. More

Quick and easy, thanks for the snacks. Good experience I drank a doctor pepper and had some cookies while I waited, they inspected everything and gave me a nice print out. Good experience I drank a doctor pepper and had some cookies while I waited, they inspected everything and gave me a nice print out. More

They had update parts come in ,called me to setup an appointment. I went in, they took care of several issues. appointment. I went in, they took care of several issues. More

Was good they didn't wash it tho They did not run it through the car wash through the car wash More

My vehicle has been in 4 times for the same problem of leaking oil, Kurt says for every time they had to put a new plug in and charges me $100 for that then it breaks again with two weeks and I have to pa leaking oil, Kurt says for every time they had to put a new plug in and charges me $100 for that then it breaks again with two weeks and I have to pay again? I don't think so! They never have loaners available for the customer and expect you to be vehicle less the entire day. The service manager talks about customer service is his main priority but doesn’t return phone calls, really shows how much they care. I have had way better service at other dodge dealerships than this one that’s for sure. (Stoughton, Madison). More

Super friendly customer service. Trustworthy while finding ways to help the customer save money. (Receptionist offered coupons/discounts) Trustworthy while finding ways to help the customer save money. (Receptionist offered coupons/discounts) More

Jericho is awesome! The best service advisor I have worked with at any dealership. She communicates well and quickly. And squeezes me in with urgent needs arise. The best service advisor I have worked with at any dealership. She communicates well and quickly. And squeezes me in with urgent needs arise. More

Jericho was great. The process was easy! Thanls to her and the techs. Great job. The process was easy! Thanls to her and the techs. Great job. More

Randall Ludlum and Nate are amazing to work with! Treated like a friend! No hassle Treated like a friend! No hassle More

very professional and informative kept me informed during the time i was there when serving was complete they pulled my vw up front very curtios very friendly the time i was there when serving was complete they pulled my vw up front very curtios very friendly More