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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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February 25, 2020

Great people great service very speedy was in and out in less than a hour but still took the time to go over everything they looked at More

by DVICKERMAN
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
Feb 26, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for this kind review! We are glad Kayce was able to take care of all your vehicle's needs!

February 24, 2020

Great customer service Dealership was able to get my Dodge Durango in within 2 days and preceded to get the vehicle diagnosed and serviced within one work day. More

by jeremyjameskeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Vetos
Feb 24, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing your positive experience!

February 24, 2020

Great customer service I was helped and taken care of in a timely fashion. The customer service was excellent also. I will continue to use your service as long as I have my More

by BVAZZY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa was the lady who assisted me .
Feb 24, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad you had a positive and productive service visit with us here at Boucher!

February 21, 2020

Service my Passat Your new lady that help Jericho, (sorry can't remember her name) was very nice and thorough! I have been coming her for over 10 years. Everyone is alw More

by reckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hill, Corey Vetos
Feb 24, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for this kind review!

February 21, 2020

I had my Jeep serviced at your dealership because I trust Kurt for great service and honesty. I can trust his expertise and know the job will get done as soon as possible and at a fair price. I could have w More

by j.95_tbluv
Recommend Dealer
Yes
Employees Worked With
Kurt
Feb 24, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing this awesome review! We are so glad to hear Kurt was informative and helpful throughout your visit!

February 19, 2020

Service was quick and the people were friendly and helpful. I appreciated the ride to my work and being picked up from work when my repair was done. More

by neslertom
Recommend Dealer
Yes
Employees Worked With
Linda ?
Feb 20, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad we were able to go the extra mile for you, Tom! Give us a call if anything comes up and we'll always be happy to help you out!

February 17, 2020

Fast and Friendly I have always had a pleasant experience at Frank Boucher. Curt in the service department has always been very helpful with anything I have needed. More

by CHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Feb 17, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing! We are happy to hear Curt is able to provide you with a positive service experience here at Boucher!

February 17, 2020

The Gal In the garage that checks me in is always very friendly and courteous; quick service, nice waiting area. I like the car wash and the coupons via email are appreciated. More

by JACBURT
Recommend Dealer
Yes
Employees Worked With
Girl who checks me in in the garage 5 stars
Feb 17, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing!

February 13, 2020

I have bought two cars there and use them for service work. Love their special lane where you can come for oil changes and minor things without an appointment. Staff is always friendly and I feel welcome More

by LABPUG
Recommend Dealer
Yes
Employees Worked With
Patrick Dietschweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt, Kayce Chesebro
Feb 17, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We appreciate your business and loyalty! It is so gratifying to hear you have had continuous success with both our sales and service departments!

February 11, 2020

Great customer service My first visit as the new owner of a used Jeep Summit. Professionals from the get go. Honest feedback during the process and the end result fixed the More

by nicholson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Feb 11, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are thrilled you were pleased with your service! Please reach out if you have any additional questions or concerns!

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