Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Fantastic I have always had fantastic customer service with Curt from the service department. Curt is friendly and courteous. I appreciate everything he does t I have always had fantastic customer service with Curt from the service department. Curt is friendly and courteous. I appreciate everything he does to help me schedule service appointments. More

Engine knocking I was kept extremely well informed throughout the process and even prior to my vehicle arriving i was notified they were ready for me. Thanks for I was kept extremely well informed throughout the process and even prior to my vehicle arriving i was notified they were ready for me. Thanks for the effort! More

Overall very happy with the service the team provided. I did have an issue after I picked up my vehicle that resulted in an ear piercing sound. I returned the vehicle and the team was very helpful in r I did have an issue after I picked up my vehicle that resulted in an ear piercing sound. I returned the vehicle and the team was very helpful in resolving the issue (heat shield by the rotar was pushed Against the rotar). Would have been 5 stars but the trip back to dealer to fix the noise issue brought it down More

Easy in and easy out Took my van in for its oil change, easy going through the express lane. The waiting area is well stocked with goodies and comfortable so not a bit dea Took my van in for its oil change, easy going through the express lane. The waiting area is well stocked with goodies and comfortable so not a bit deal to wait and wasn't there long to enjoy it. Organized place. More

Had annual check, oil change, radio update and window repair done. I was told that all VW Vehicles had squeaky brakes. My 2008, 2016 and now my 2019 Beetle squeaks when braking. Seems ridiculous that repair done. I was told that all VW Vehicles had squeaky brakes. My 2008, 2016 and now my 2019 Beetle squeaks when braking. Seems ridiculous that this problem has not been corrected by Volkswagen Corporation. First time ever, they did not wash my car after appointment was completed. More

Always professional and courteous!! Work always done in a timely manner. Manager always checks on you and keeps you informed as to where they are with your service a timely manner. Manager always checks on you and keeps you informed as to where they are with your service More

car not heating like it should Curt was very helpful and very good at explaining what was done and in a timely manner.. I usually go to him when I need service done. Curt was very helpful and very good at explaining what was done and in a timely manner.. I usually go to him when I need service done. More

Jericho is always above and beyond!! Shes given me so much good info since I purchased this Jetta TDI sportwagon. I'm new to diesel. Love the service department. much good info since I purchased this Jetta TDI sportwagon. I'm new to diesel. Love the service department. More

Custiomer Review My experience was excellent, quick and professional. The facilities are exceptional and the staff helpful and friendly. Service was pretty quick consi My experience was excellent, quick and professional. The facilities are exceptional and the staff helpful and friendly. Service was pretty quick considering it was just an oil change. More

Great place The service is great and the staff is very friendly and helpful.We have been going Frank Boucher for about 2 years and have never had a prolbem. The service is great and the staff is very friendly and helpful.We have been going Frank Boucher for about 2 years and have never had a prolbem. More