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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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April 16, 2020

Wheel Alignment on my VW Touareg Professional service. Got me in on time and completed service in the estimated time frame. Even provided a complementary car wash after. My new go- More

by xwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad you had a positive visit to our Service Department!

April 15, 2020

Great Customer Service Very Polite Customer freindly with the different times that are among everyone. Honest and right to the point . explained everything that has went on More

by MILITARY_CHICK2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis JJenner
Apr 20, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad you had a positive experience with us!

April 10, 2020

I’m very happy with parts service and sales. They really care for the customer. I feel very appreciated. I am Very fussy and they take great care of me... More

by PAULREDENIUS
Recommend Dealer
Yes
Employees Worked With
Ryan sales manager is also does a very good job , Matthew Poad, Corey Vetos
Apr 17, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review, Paul!

April 10, 2020

good experience never thought i would enjoy going to dealer forservicebut i do here. They are so nice to do biusiness with.When you make a appointment they are very t More

by DOLEE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
Apr 17, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad you had a positive and enjoyable experience with us and we hope to see you again!

April 09, 2020

Despite the Covid 19 pandemic, I felt very welcomed . Also, I believe his name was Ken, he did a great job explaining how car would be sanitized. Thank you for make this difficult situation a positive on More

by johnson.jessica421
Recommend Dealer
Yes
Employees Worked With
Ken or Kevin
Apr 09, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad we provided you with a comfortable, clean and safe experience at our dealership, Jessica!

April 08, 2020

Another satisfied customer Fast, courteous, and professional... Jericho is an asset to the dealership and it was a pleasure working with her. We just moved to the area so it's n More

by Douglas R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing this review, Douglas!

April 08, 2020

They always have me in and out in no time. Jericho is always on top of things. This dealership has (or had) the no appointment oil change service, but I purposefully make an appointment because Jericho d More

by Ragethjj23
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad Jericho makes your service visits enjoyable and positive! Thanks for sharing!

April 08, 2020

Quick and easy. The service of the company vehicle was quick and easy. I look forward to taking the company vehicle for future service work. Waiting area was clean a More

by steven.geller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for an awesome review, Steven!

April 07, 2020

Oil Change Did not have an appointment on a Saturday morning. Curt made sure I received all the necessary service and that I was out the door in less than 45 min More

by burtmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Apr 09, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad we were able to take care of you here at Boucher!

April 07, 2020

I’m a nurse and they did my service with no appointment which enables me to get to work everyday during this pandemic. Great people! More

by OOSE6290
Recommend Dealer
Yes
Employees Worked With
Curt
Apr 09, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the review! We are so glad we were able to make your visit quick and accomodating!

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