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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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April 23, 2020

Great place Nice place to go. Staff is always friendly and knowledgeable. The whole place is clean. Waiting room is comfortable. We have been using this dealershi More

by REPAAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Vetos
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your continued loyalty and business! We are glad we can always provide you with great experiences here at Boucher!

April 22, 2020

Fast friendy service Haley Craft was a pleasure to work with. My jeep is performing great however I am very concerned that this problem occurred with only 33,839 miles on More

by jgile0704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Craft
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are happy you had a positive experience with Haley and our Service Department! Please don't hesitate to contact us if there is anything else we can do. We ride with you every mile!

April 22, 2020

Professional and always true to their service Jericho is always Professional and friendly. She is trustworthy to give you exactly what is wrong and price. Thanks again for quality service again J More

by EMILLER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad you had a positive time working with Jericho! She will love to hear what you wrote!

April 21, 2020

Curt in service is the man he’s nice and on his job takes really good care of me great guy will bring my car for service again More

by HINES.F
Recommend Dealer
Yes
Employees Worked With
Curt in service
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review! We are thrilled Curt is able to take care of all your automotive needs!

April 21, 2020

Haley Craft is my service advisor...... always does a great job of taking care of my truck! Fast service! And no emotional guilt trip to add on additional work..... straight forward, honest service. More

by CHECKLISTMAN
Recommend Dealer
Yes
Employees Worked With
Haley Craft, Paul Remer
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing this awesome review!

April 20, 2020

oil change walk in / no appointment, i got right in with no wait. good prompt service and all my questions were answered. I've never experience a bad service h More

by MHOLC15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Apr 20, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the 5-star review!

April 20, 2020

Great group of people and great work! Definitely will come back looking for a new vehicle again and will come back here hands down! Great job! More

by RANDY.RANDELL
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review, Randy! We look forward to your next visit!

April 20, 2020

The service of my JEEP COMPASS has been outstanding. I dropped off my JEEP Compads on 04/18 for oil change and tire rotation. I was treated with friendliness, courteous and respect by Corey Vetos. More

by LYNNAERAUSCH
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Blaser, Corey Vetos
Apr 20, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing, Lynnae! We are glad Corey is able to provide you with friendly and positive experiences in our Sevice Department!

April 18, 2020

I brought my Jeep back to Frank Boucher a second time to have the passive entry system fixed, and so far all is working great. I’m always satisfied with the service at the dealership, and everyone is polite More

by LIVEWIRE861
Recommend Dealer
Yes
Employees Worked With
Linda
Apr 20, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad you continuously have success with our Service Department!

April 16, 2020

my Ram was on for an oil change and to have the locks fixed. I told the salesman when I bought it that the locks weren't working properly. I was told it was the fiob battery had to be changed. It did More

by JMILLER6936
Recommend Dealer
No
Employees Worked With
JJ Janecek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
Apr 20, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for bringing this to our attention. Please reach out to our Service Manager, Corey Vetos, at 608-757-6150. We hope to resolve this issue to your satisfaction as soon as possible.

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