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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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April 29, 2020

Great service area The shop is always clean every time I visit people are very friendly and always willing to help The showroom always looks inviting ,the sales people a More

by TROUBLECOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis J Jenner
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for this wonderful review!

April 28, 2020

Great service! Boucher always takes good care of me. I hit a rock in the park with my Cherokee and wrecked the tire and damaged the rim. They repaired the wheel (no More

by MARK707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt in Service.
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Here at Boucher, we are always willing to go the extra mile for our customers! Thanks for sharing!

April 27, 2020

oil change Great service and a wonderful staff to deal with, They kept me up to date on what was being down and how long it would take. This is the only place I More

by MANNING21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad our Service Department was able to communicate effectively with you so you were updated throughout your appointment! Thanks for sharing!

April 27, 2020

Remove bad gas from tank and get Jep ready to safelybe drive I filled the gas tank with ethanol gas, in error. I called the dealership the following morning and they worked me into the schedule. After pumping More

by JWENDTLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Notgood at names but think the lady that did the most for me was Linda.
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad our Service Department was able to fix your error and have you driving safely again! Please let us know if there is anything else we can do for you and we will be more than happy to assist you!

April 27, 2020

Service was great. Kept me updated on parts. Best thing was a loaner vehicle same as i drive, just newer. Just makes you more comfortable driving something you're use too. More

by PIGMAN1265
Recommend Dealer
Yes
Employees Worked With
Michael Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad you had a positive experience!

April 26, 2020

Always excellent I always look forward to my service appointments, the whole team is awesome! The refreshments are a nice touch and the waiting area is quite comfortab More

by REN_RIESKAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro, Corey Vetos
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Renee, it's customers like you that make our job wonderful. Thank you!

April 25, 2020

Always a professional and personable staff that has your beat interests in mind in the areas of finance and time constraints. A pleasure working with them. More

by DFELDA
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the kind review!

April 24, 2020

Service department was fantastic and friendly as always. Jericho was very helpful and knowledgeable. I would definitely return to have any vehicle serviced again with them. More

by SUNDANCE1814
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We look forward to your next visit!

April 24, 2020

Extremely professional and timely The service itself didn’t take too long and I was on my way. I will continue to use this place for as long as I own a VW. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We will definitely be sure to continue to provide you with the best service possible here at Boucher, Brian!

April 23, 2020

great service They completed 4 recalls and gave my truck a wash at no charge. Completed everything in half the time quoted. Free vehicle inspection was awesome More

by mswartz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt
May 01, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so glad you were satisfied with your service visit and we hope to see you again in the future!

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