Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Don't make people submit written reviews as a requirement to submit the survey. Next time I won't respond to the survey. 24 25. to submit the survey. Next time I won't respond to the survey. 24 25. More

Professional level The service and staff were great! They fully diagnosed my vehicle pretty much down to last detail. The waiting area was thoroughly cleaned, which The service and staff were great! They fully diagnosed my vehicle pretty much down to last detail. The waiting area was thoroughly cleaned, which is great during this pandemic. More

Oil Change Fast and friendly service, Curt is always very nice and tries to remember everyone he deals with. I have never had a bad experience when I deal with Fast and friendly service, Curt is always very nice and tries to remember everyone he deals with. I have never had a bad experience when I deal with Curt for my service needs. More

Decent took good care of car but don’t know why I got a call saying I didn’t pay when we have prepaid oil changes there. A little research could have come up with it. But 70 bucks for an oil change is ri call saying I didn’t pay when we have prepaid oil changes there. A little research could have come up with it. But 70 bucks for an oil change is ridiculous. More

Oil change I was in and out in a very timely manner. Curt was very courteous and helpful. The waiting area was extremely clean and sanitized. Good job. I was in and out in a very timely manner. Curt was very courteous and helpful. The waiting area was extremely clean and sanitized. Good job. More

I called at 9am in the morning of Thursday the 7th, May, and told me to bring my journey in at 1:30 the same day and diagnosed my battery bad. Had it replaced and was out the door by 3pm. Quick and polite and told me to bring my journey in at 1:30 the same day and diagnosed my battery bad. Had it replaced and was out the door by 3pm. Quick and polite service ! More

Tried to sell me things I that I had just replaced or did no Tried to sell me things that I had just replaced /or did not need . Told me I had two leaks in two different areas of my engine. They asked if I had n Tried to sell me things that I had just replaced /or did not need . Told me I had two leaks in two different areas of my engine. They asked if I had noticed anything on garage floor. I have a very clean garage, I went home and looked . NO LEAKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Love the no contact service pick up and delivery hope they keep doing it after this all passes I so convenient to some who work crazy hours they keep doing it after this all passes I so convenient to some who work crazy hours More

Well informed assistance! Having traded in my '17 GTI on a '19 Alltrack, I had some specific questions about some features of the car and service/maintenance issues. I knew Cor Having traded in my '17 GTI on a '19 Alltrack, I had some specific questions about some features of the car and service/maintenance issues. I knew Corey would have the info I needed, as he is a VW enthusiast and, if I may say, "gearhead". He did not disappoint! It's terrific to have someone that really knows his product! Before I retired, we were not allowed to take our company cars (not VW's) to the dealer for service. I used a good independent service center. With my GTI and now the Alltrack, I feel very good about the service, knowledge, and attention I get from the Boucher service department. I've also dealt with Jericho and Kayce in the past and would say the same. More

Positive and good very professional. Attention to detail, Offered a shuttle from Beloit to VW dealer n/c very nice. Service manager explained what was done. Check very professional. Attention to detail, Offered a shuttle from Beloit to VW dealer n/c very nice. Service manager explained what was done. Checked out what was done and explained to me More